Field Service Technician II

Kirby; Wichita Falls (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Kirby is hiring a Field Service Technician II in Wichita Falls, Texas. The role involves troubleshooting and diagnosing equipment issues, performing repairs, and ensuring routine maintenance in compliance with quality standards. Candidates must have a High School Diploma or GED, basic computer skills, and relevant technical certification. Effective communication and dependability are key attributes for this position, which offers a dynamic work environment focused on customer service.

Qualifications

• Dependable and trustworthy.
• Ability to meet deadlines effectively.
• Clear and concise written communication.
• Effective verbal communication with others.
• Customer-focused while adhering to company procedures.

Responsibilities

• Troubleshoot and diagnose problems with customer's equipment.
• Order necessary parts for repairs and maintenance.
• Perform repairs and replace parts as needed.
• Conduct routine maintenance per guidelines.
• Complete work orders and timesheets accurately.
• Assist senior technicians on larger jobs.
• Maintain a clean and safe work environment.
• Follow quality standards and safety procedures.

Skills

Dependability

Time management

Written communication

Verbal communication

Education

High School Diploma or GED

Tools

Microsoft Office

Diagnostic tools

Job description

Stewart & Stevenson is Now Hiring a Field Service Technician II at 2301 Central E Fwy, Wichita Falls, TX 76302.

Responsibilities

• Accurately troubleshoot and diagnose standard problems with customer's equipment.
• Identify and order parts necessary to complete repairs and routine maintenance.
• Perform standard repairs on customer's equipment. Replace parts and equipment as necessary.
• Perform routine maintenance on equipment according to established guidelines and schedules.
• Complete all work orders and time sheets in a legible, accurate, and timely manner.
• Provide assistance to more senior level Field Technicians on larger jobs.
• Maintain a clean and safe work environment.
• Perform all work in accordance with established quality standards and safety procedures.

Qualifications

• The trait of being dependable and trustworthy.
• Ability to utilize the available time to organize and complete work within given deadlines.
• Ability to communicate in writing clearly and concisely.
• Ability to communicate effectively with others using the spoken word.
• Ability to take care of the customers’ needs while following company procedures.

Education / Experience

High School Diploma or General Education Degree (GED) and two to four years related experience required.

Computer Skills

Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.

Certificates & Licenses

Technical certification in automotive, lift truck, heavy equipment and/or diesel engine repair required.

Other Requirements

• Ability to utilize laptop computers and portable diagnostic tools required.
• Clean driving record and valid Driver’s License required.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.