Field Service Technician II

Inframark; El Paso (TX); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Life insurance

401(k) plan

Paid time off

Holidays

Wellness plan

Résumé du poste

Inframark, a leading water management company, seeks a Tech II to perform safe, high-quality field work, execute work orders, maintain assets, and deliver responsive service for municipal water and wastewater systems. This role offers growth opportunities in a mission‑critical industry.

The position requires 2–4 years in field services, a strong safety mindset, and CMMS/mobile work order proficiency. You will work with diverse teams, support emergencies, and communicate professionally with

Qualifications

• 2–4 years relevant field experience in Field Services operations within water/wastewater/public works.
• Strong safety mindset (confined space, trenching/MOT, PPE); clean driving record.
• CMMS/mobile work order proficiency and accurate documentation.

Responsabilités

• Complete service orders (turn-on/off, rereads, meter tests) within SLAs; document results.
• Investigate high/low usage, no-reads, and tamper alarms; elevate anomalies.
• Perform utility locates/mark-outs and customer appointments professionally.
• Use mobile apps/handhelds for work orders and inventory; maintain vehicle and tools.
• Support emergency response and after-hours rotations as assigned.
• Work independently on routine tasks; request guidance on complex issues.
• Provide courteous customer and stakeholder communications at job sites.

Connaissances

Safety mindset

Communication

Customer service

Field services

Formation

High school diploma or equivalent

Outils

CMMS

Mobile work orders

Description du poste

Join Inframark: Leading the Way in Water Management

Ready to build a career and make your community better? At Inframark, we manage and maintain municipal water and wastewater systems, ensuring clean, safe, and reliable water services for communities. It’s more than just a job — it’s a chance to grow, learn, and be part of something that matters! Ready to make a difference?

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

Position Summary

Tech II responsible for safe, high‑quality field work in field services—executing work orders, maintaining assets, and delivering responsive customer service.

Key Responsibilities

• Complete service orders (turn‑on/off, rereads, meter tests) within SLAs; document results.
• Investigate high/low usage, no‑reads, and tamper alarms; elevate anomalies.
• Perform utility locates/mark‑outs and customer appointments professionally.
• Use mobile apps/handhelds for work orders and inventory; maintain vehicle and tools.
• Support emergency response and after‑hours rotations as assigned.
• Work independently on routine tasks; request guidance on complex issues.
• Provide courteous customer and stakeholder communications at job sites.

Qualifications

• 2–4 years relevant field experience in Field Services operations within water/wastewater/public works.
• Strong safety mindset (confined space, trenching/MOT, PPE); clean driving record.
• CMMS/mobile work order proficiency and accurate documentation.

Education & Certifications

• High school diploma or equivalent required; technical coursework preferred.

Skills & Competencies (CLEAR Values)

• Collaboration — partners effectively with municipalities, customers, contractors, and internal teams.
• Leadership — sets clear expectations and coaches safe, high‑quality field work.
• Excellence — maintains accurate, audit‑ready records; follows SOPs, permits, and regulations.
• Accountability — meets response KPIs; owns preventive maintenance and corrective actions.
• Respect — communicates professionally with the public and team members.

Work Environment & Physical Requirements

Field‑based role with frequent driving, outdoor work in varied weather, and exposure to traffic, confined spaces, biological/chemical hazards, energized equipment, and uneven terrain. Must be able to lift 50+ lbs, climb, kneel, and wear required PPE. Reasonable accommodations may be made for qualified individuals with disabilities.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Utility Districts - Inframark