Field Service Technician I

Inframark LLC; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Inframark LLC is seeking a Field Service Technician to perform scheduled preventive maintenance and repairs at customer sites, troubleshoot on-site equipment issues, and respond to emergency calls. The role requires operating service vehicles, maintaining tools and equipment, and delivering service excellence in water/wastewater treatment settings.

The ideal candidate will handle after-hours on-call shifts and maintain clear communication with customers and team members, ensuring safety and

Responsibilities

• Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.
• Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.
• Clean and maintain tools, equipment, and service vehicles.
• Prepare necessary tools, equipment, and materials for service work.
• Schedule and plan service calls efficiently.
• Maintain accurate maintenance and inspection records.
• Ensure proper documentation of completed work and recommendations for future maintenance.
• Respond to emergency service calls outside of normal working hours.
• Be available for weekend, holiday, evening, and 24-hour on-call shifts.
• Communicate clearly and professionally with customers and team members.
• Provide recommendations to clients to improve equipment efficiency and performance.
• Maintain a positive and professional customer experience.

Job description

Position Summary

Inframark is seeking a Field Service Technician to perform scheduled preventive maintenance, troubleshooting, and repairs at customer sites. This role involves operating service vehicles, maintaining tools and equipment, and responding to emergency calls as needed. The ideal candidate has technical expertise in water/wastewater treatment operations, mechanical systems, and problem-solving skills to ensure service excellence.

Key Responsibilities

Maintenance & Repairs

• Perform scheduled preventive maintenance and repairs on water/wastewater treatment equipment.
• Troubleshoot on-site equipment failures and operational issues, recommending solutions to clients.
• Clean and maintain tools, equipment, and service vehicles.
• Prepare necessary tools, equipment, and materials for service work.

Scheduling & Documentation

• Schedule and plan service calls efficiently.
• Maintain accurate maintenance and inspection records.
• Ensure proper documentation of completed work and recommendations for future maintenance.

Emergency & After- Hours Support

• Respond to emergency service calls outside of normal working hours.
• Be available for weekend, holiday, evening, and 24-hour on-call shifts as required.

Customer Service & Collaboration

• Communicate clearly and professionally with customers and team members.
• Provide recommendations to clients to improve equipment efficiency and performance.
• Maintain a positive and professional customer experience.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Utility Districts - Inframark