Field Service Technician I: Training, Growth & Impact

NCR Atleos; Dallas (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

Job summary

NCR Atleos is seeking a Field Service Technician I in Dallas/Fort Worth, TX. You will represent the NCR Atleos brand on-site at customer locations, diagnosing basic ATM issues and performing minor repairs with hands-on training provided.

You will communicate clearly via the service app and manage time efficiently while ensuring customer satisfaction. The role requires flexibility, a valid driver’s license, ability to lift up to 50 lbs, and readiness to work in varying weather and schedules.

Qualifications

• Must reside in the US within the specified geographic area.
• Authorized to work in the US.
• Must have a valid driver’s license and a driving record meeting company requirements.
• Access to reliable transportation for work purposes.
• Familiarity with and ability to use an Android cell phone (company provided).
• Prolonged travel during workdays; ability to lift up to 50 lbs; manual dexterity.
• Proof of minimum insurance coverage required (Bodily Injury and Property Damage).
• Ability to work flexible schedules including nights, weekends, overtime, and flex shifts.

Responsibilities

• Represent the NCR Atleos brand as the first on-site contact at customer locations, solving basic issues and maintaining clear communication via the service app.
• Diagnose problems from ATM error logs and service app data.
• Perform minor maintenance and repairs on ATMs indoors and outdoors.
• Report updates and details of work performed, including call closures, promptly and accurately.
• Maintain parts inventory and related records; report hours worked and miles driven daily.

Education

High School Diploma or equivalent

Associate degree preferred

Job description

NCR Atleos is seeking a Field Service Technician I in Dallas/Fort Worth, TX. You will represent the NCR Atleos brand on-site at customer locations, diagnosing basic ATM issues and performing minor repairs with hands-on training provided.

You will communicate clearly via the service app and manage time efficiently while ensuring customer satisfaction. The role requires flexibility, a valid driver’s license, ability to lift up to 50 lbs, and readiness to work in varying weather and schedules.