Field Service Technician I (ATM) - Dallas/Ft. Worth, TX

VetJobs; Dallas (TX); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Résumé du poste

NCR Atleos is seeking a Field Service Technician I in Dallas, TX. You’ll be the first line of on-site support at customer locations, learning to troubleshoot basic ATM modules and perform minor repairs.

The role emphasizes safety, clear communication, and timely reporting through our service app. With little or no prior ATM experience, you’ll receive hands-on training, career growth opportunities, and a path to join a leading ATM solutions provider.

Qualifications

• Must reside in the specified geographic area.
• High School Diploma or equivalent.
• Must be authorized to work in the US.
• High level of personal integrity and ability to work with minimal supervision.
• Basic electrical and mechanical aptitude and knowledge.
• Excellent problem-solving skills and ability to learn quickly.
• Have a valid driver’s license and acceptable driving record.
• Familiarity with using an Android phone for service apps.

Responsabilités

• Follow Safety and Security Procedures when working on ATMs.
• Complete NCR Atleos trainings and certifications.
• Diagnose problems from ATM logs and service app.
• Perform minor maintenance and repairs on ATMs.
• Report updates and details of work performed at the ATM.
• Maintain parts inventory and related records.
• Report hours and miles driven daily.

Connaissances

Problem solving

Driver's license

Strong communication

Self-motivated

Formation

High School/GED

Outils

Android phone

Description du poste

Job Description

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site".

Field Service Technician I - Dallas/Ft. Worth, TX

Who Are We?

NCR Atleos is a global leader in the ATM industry, providing innovative hardware, software, and support solutions to clients worldwide. We are committed to delivering exceptional service, fostering satisfaction and empowering our employees to thrive in a collaborative, fast-paced, and self-driven environment.

Why Join Us?

Are you a hands-on problem solver with a passion for learning, but never worked on an ATM before? No Problem! With little or no prior relevant work experience, we will provide you with the training you need to perform basic troubleshooting to service and maintain ATMs. With NCR Atleos, you’ll embark on a rewarding career path where every day is an opportunity to grow, make an impact and connect with our customers.

What’s in It for You?

Hourly Rate: The hourly rate of pay is $14.00.

Additional compensation: In addition to the hourly rate, this role pays an extra $6.00 per activity completed.

• Comprehensive Training: Learn everything you need with us, during the hands on -in the field training– no prior ATM experience required.
• Career Growth Opportunities: Join a team where your success is our priority.
• Exciting Challenges: Solve real world problems while working in a variety of customer locations.
• Be Part of a Winning Team: Work with an industry leader that values their employees, innovation, teamwork and customer satisfaction.
• Control Your Take Home Pay: Your productivity drives additional earnings beyond your base rate of pay.

Position Summary

As a Field Service Technician 1, you will represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations. Technicians will problem-solve at a basic module level (FRU), organize and plan their time effectively, and know when and to whom to escape issues to. You’ll apply the knowledge that you learn during your on-the-job training to resolve task related problems in straightforward situations emphasizing manual skills. Most importantly, you will be responsible for providing consistent and clear communication using our service app to maintain customer satisfaction.

Job Responsibilities

• Follow Safety and Security Procedures when working on ATMs. You will learn this on Day 1.
• Complete NCR Atleos specific trainings and certifications on our training website.
• Diagnose problems based on the error logs from the ATM and information provided from our service app using a company provided cell phone.
• Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
• Responsible for accurate and prompt reporting of updates and details of the work performed at the ATM, including call closure details.
• Maintain parts inventory and related records.
• Accurately report hours worked and miles driven daily.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

Auto req ID

487005BR

Minimum Education Required

High School/GED

Required Experience

Basic Qualifications:

• Must reside in the specified geographic area.
• High School Diploma or equivalent.
• Must be authorized to work in the US.
• Must have a high level of personal integrity and work well with minimal supervision.
• Basic electrical and mechanical aptitude, skillset, and knowledge.
• Excellent problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
• Possess a valid driver’s license and maintain a driving record that meets company requirements.
• Familiarity and ability to use and operate an Android cell phone (company provided).
• Ability to perform essential functions of the job which include:
• Prolonged travel during several hours of the workday, which includes inclement weather.
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.

Required Availability

• Access to reliable transportation for work purposes.
• You may be dispatched daily on a call-by-call basis or have a daily schedule.
• Must have the ability to work a flexible schedule including nights, weekends, overtime, and or flex shifts.
• Must be able to safely work outside during all seasons with potential exposure to the elements.

This role requires proof of the following minimum insurance coverage:

• Bodily Injury Liability: Minimum $100,000 per person and $300,000 per accident.
• Property Damage Liability: Minimum of $100,000 per accident.

City*

Dallas

State*

Texas

Job_Category

Technician

Job Code

Technician_ _Technician

Affiliate Sponsor

NCRAtleos

Salary Range

$30,000-$45,000