Field Service Technician I - Pittsburg, Pennsylvania

Imperial Supplies; Pittsburgh (Allegheny County); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Travel rewards and accommodations

Career growth within Grainger company

Job summary

Imperial Supplies, a Grainger Company, is seeking a Field Service Technician to install inventory systems, organize shelving, and optimize product storage at customer sites across the United States. The role includes training customers on ordering technology and frequent travel, with supportive benefits and a path for growth within the Grainger family.

You will need a valid driver’s license, a high school diploma or equivalent, and be comfortable with up to 90% travel during scheduled weeks.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required.

Responsibilities

• Install and organize inventory systems, shelving, and steel bin setups.
• Identify, label, stock, and optimize maintenance products for workflow.
• Train customers on ordering technology (scanners, mobile apps, web tools).
• Travel Monday through Friday to customer locations across the United States and build relationships.

Skills

Overnight travel

Mechanical aptitude

Customer focused

Self-motivated

Lifts 75 lbs

Strong communication

Education

High school diploma or equivalent

Job description

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products serving the fleet maintenance industry since 1958.

Work Location Type: Pittsburg, Pennsylvania Remote

Field Service Technician

What You Will Do

• Installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on our ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

What Makes You a Great Fit

• Comfortable with frequent overnight travel (up to 90% during scheduled work weeks).
• Mechanically inclined and enjoys hands‑on work.
• Customer‑focused with strong communication skills.
• Self‑motivated, dependable, and comfortable working independently.
• Able to lift up to 75 pounds and work in active shop environments.

A valid driver's license and high school diploma (or equivalent) are required.

Why Imperial?

At Imperial Supplies, you become part of a company that has been helping fleet maintenance professionals succeed for over 65 years.

We Offer

• Competitive hourly pay: $25.00 per hour
• Medical, dental, and vision insurance beginning Day One
• 18 days of Paid Time Off plus 7 paid holidays
• 6% company contribution to your 401(k) with immediate vesting
• Keep your hotel, airline, and rental car loyalty rewards while traveling
• Career growth, development, and advancement opportunities within a Grainger company

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Imperial Supplies reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Ready for a Career That's Always Moving?

If you're looking for a position where you can travel, stay active, solve problems, and make a real difference for customers every week, we'd love to hear from you.

Watch our Field Service Representatives in action and see what the role is all about! https://www.youtube.com/watch?v=C-1_gIR1opc

Join Imperial Supplies and help customers build smarter, safer, and more efficient maintenance operations—one shop at a time.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.