Field Service Technician I - Pittsburg, Pennsylvania

W. W. Grainger; Pittsburgh (Allegheny County); On-site; USD 44,200 - 59,800; Full time

Benefits offered by this job

Competitive hourly pay

Day One health benefits

18 days PTO

7 holidays

6% 401(k) company contrib

Job summary

W. W. Grainger in Pittsburgh, PA is hiring a Field Service Technician I to join the Imperial team at customer sites.

You will install and organize inventory systems, train customers on our ordering tech, and travel Monday through Friday to sites across the United States. No prior field service experience is required; training is provided. The role demands mechanical aptitude, strong communication, and the ability to lift up to 75 pounds; a valid driver's license and a high school diploma are

Qualifications

• A valid driver’s license is required.
• High school diploma (or equivalent) required.
• No prior Field Service experience required; training provided.
• Must be able to lift up to 75 pounds.

Responsibilities

• Install and organize inventory systems, shelving, and steel bin setups at customer sites.
• Identify, label, stock, and optimize maintenance products for workflow.
• Train customers on ordering technology, scanners, mobile apps, and web tools.
• Travel Monday through Friday to customer locations nationwide.

Skills

Travel readiness

Mechanical aptitude

Customer focus

Independent worker

Dependable

Physical strength

Education

High school diploma or equivalent

Job description

Field Service Technician I - Pittsburg, Pennsylvania

Location: PITTSBURGH, PA, US, 15201-1416

Date: Jul 16, 2026

What You Will Do

You will be the face of Imperial at customer locations, partnering with our Sales team to create organized, efficient maintenance shops. Your work will include:

• Installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on our ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

What Makes You a Great Fit

You do not need previous Field Service experience—we will train you! We are looking for someone who is:

• Comfortable with frequent overnight travel (up to 90% during scheduled work weeks).
• Mechanically inclined and enjoys hands‑on work.
• Customer-focused with strong communication skills.
• Self‑motivated, dependable, and comfortable working independently.
• Able to lift up to 75 pounds and work in active shop environments.

A valid driver’s license and high school diploma (or equivalent) are required.

Why Imperial?

We offer:

• Competitive hourly pay: $25.00 per hour
• Medical, dental, and vision insurance beginning Day One
• 18 days of Paid Time Off plus 7 paid holidays
• 6% company contribution to your 401(k) with immediate vesting
• Keep your hotel, airline, and rental car loyalty rewards while traveling
• Career growth, development, and advancement opportunities within a Grainger company

Benefits may vary and are subject to change.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need an accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.