Field Service Technician I — Electromechanical Devices

CPI Service; Denver (CO); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Company vehicle

Uniforms

Tools and training

Paid time off

Medical insurance

401(k)

Job summary

Crane Payment Innovations is seeking a Field Service Technician I to service, repair, upgrade, and perform preventive maintenance on electro‑mechanical devices at client sites in Green Bay and surrounding areas. The role requires daily vehicle travel and coordination with branch teams to meet contract response times.

The ideal candidate has at least 2 years in a technical field service role, strong electromechanical aptitude, and excellent communication.

Qualifications

• 2+ years of experience in a technical/field-service position or similar technical profession.
• Impeccable integrity.
• Ability to gain access to highly secured environments; occupational licenses may be required depending on territory or accounts.
• Strong electromechanical aptitude.
• Excellent verbal and written communication skills, with a positive, customer‑first attitude.
• Personable, approachable, and able to work easily with others at all levels.
• Strong attention to detail – able to proof and prioritize your own work.
• Proficiency in iOS, MS Office applications, and Windows OS.
• Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player.
• Ability to commit to and meet project deadlines.

Responsibilities

• Service, upgrade, and perform preventative maintenance on company electromechanical equipment.
• Travel by vehicle daily to client sites (90%) with occasional overnight travel (10%).
• Work with branch employees to satisfy client needs.
• Address customer service requests within the specified contract response time.
• Provide extended‑hours coverage periods and on‑call duty where applicable.
• Safeguard and maintain a balanced vehicle‑stock parts inventory.
• Maintain cleanliness and scheduled service intervals of the company‑issued vehicle.
• Safeguard any company‑issued assets, including tablets and mobile phones.
• Perform other duties as required.

Skills

Electromechanical aptitude

Communication skills

Attention to detail

Team player

Problem solving

Time management

Tools

iOS

MS Office

Windows OS

Job description

Crane Payment Innovations is seeking a Field Service Technician I to service, repair, upgrade, and perform preventive maintenance on electro‑mechanical devices at client sites in Green Bay and surrounding areas. The role requires daily vehicle travel and coordination with branch teams to meet contract response times.

The ideal candidate has at least 2 years in a technical field service role, strong electromechanical aptitude, and excellent communication.