Field Service Technician I

Baxter International Inc.; United States; Remote; USD 51,000 - 71,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician I to join their mission of saving and sustaining lives. In this role, you will be responsible for ensuring the readiness of medical products through cleaning, maintenance, and minor repairs. You will work in various settings, including healthcare facilities and private homes, providing essential support to healthcare professionals. This position offers a competitive salary and comprehensive benefits, including healthcare coverage, a 401(k) plan, and generous paid time off. If you're passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Healthcare Insurance

401K

Paid Time Off

Parental Leave

Employee Stock Purchase Plan

Flexible Spending Accounts

Educational Assistance

Childcare Benefits

Employee Assistance Program

Commuting Benefits

Qualifications

• High School Diploma or GED required.
• Must be at least 21 years of age with a valid driver's license.

Responsibilities

• Perform cleaning, disinfecting, and minor repairs on medical products.
• Provide on-call coverage and navigate electronic devices for information entry.
• Safely operate a company vehicle and maintain a clean work environment.

Skills

Troubleshooting

Preventative Maintenance

Customer Service

Safety Procedures

Electronic Device Navigation

Education

High School Diploma or GED

Tools

Company Vehicle

Job description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Your Role at Baxter:

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.

Your Team

At Baxter, we are deeply connected by our mission. For over 85 years, we have pioneered significant medical innovations that transform healthcare. We create a place where we are happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer accounts.

Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan.

What you'll be doing

• This shift for this role is Tuesday - Saturday from 3pm - 11:30pm.
• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes. Load and unload Baxter product and maneuver the medical equipment within truck beds.
• Troubleshoot and evaluate any needed repairs. Perform routine cleaning & preventative maintenance on Baxter products.
• Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information.
• Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants.
• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.
• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials. Complete all required safety and compliance modules and medical testing.

What you'll bring

• High School Diploma or GED
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a base hourly/salary range of $51,200 to $70,400 plus an annual incentive bonus. The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees.For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.