Field Service Technician I

Toshiba Business; Paradise (NV); On-site; Full time

Job summary

Toshiba Business is seeking a Field Service Technician I in Paradise, NV, to provide maintenance, service, and repairs for office equipment. This role involves diagnosing equipment issues, providing training, and ensuring excellent customer service. The successful candidate will possess a High School Diploma or GED and relevant experience in technical repair.

Benefits

Group health coverage (medical, dental, & vision)

401(k) plan

Employee Assistance Programs

Pet Insurance

Employee discounts

Qualifications

• Ability to lift 50 lbs.
• One year of experience in technical repair and service of office equipment.
• Good customer service skills are essential.

Responsibilities

• Providing maintenance, service, repairs, and training efficiently.
• Diagnosing equipment issues and carrying out installations.
• Completing field calls according to priority.

Skills

Customer service skills

Technical repair skills

Ability to multitask

Time management

Education

High School Diploma or GED

Job description

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• Hourly range $17.00-$18.00, depending on experience.
• Monthly Technician Bonus
• Mileage Reimbursement Program
  
  
  

Field Service Technician I

• Hourly range $17.00-$18.00, depending on experience.
• Monthly Technician Bonus
• Mileage Reimbursement Program
  
  
  

Imagine traversing the Las Vegas, NV and being the hero in every office you step into. Multiple times a day you will be the answer to your clients. This will involve bringing innovative, game-changing solutions for our client's print management needs.

As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black and white, color, and multifunctional devices, and more) at customer locations throughout the territory.

You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.

Explore the Learn More section below to learn more about employment Toshiba America Business Solutions.

What You'll Be Doing

• Providing maintenance, service, repairs, and training efficiently and effectively
• Diagnosing equipment issues and carrying out installations and upgrades
• Making modifications, removing old units, and retrofitting existing hardware
• Completing field calls according to priority while practicing good time management
• Continuously enhancing your technical skills for field assignments
• Rebuilding components at the shop
  
  
  

Qualifications

• High School Diploma or GED
• High School Diploma or GED.
• Ability to lift 50 lbs. Job involves frequent bending, lifting and reaching.
• A minimum of one year of experience in one or more of the following: technical repair and service of copier/office equipment or repair, installation, training of Photo ID systems/software, printers, ID Badge, and Fingerprint equipment. Advanced education or certification in respective areas can be used to meet experience requirement for ID Badge and Fingerprint systems.
• Demonstrated experience with document management, MFP, and print devices and/or 6 months of Shop Tech experience a plus.
• Good customer service skills are essential. Ability to multitask, prioritize assignments and work independently.
• A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.
  
  
  

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
  
  
  

Learn More

Join Our Talent Community

Glassdoor Reviews

Commitment to Sustainability

News Archive

Solutions & Services

Professional Services

Print Management

Cloud Solutions

Office Products

e‑BRIDGE Global Print

2023 Stevie Award Winner

Toshiba Office Collection Virtual Demonstration (YouTube)

Client Testimonials (YouTube Playlist)

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [e-mail] to request an accommodation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Printing Services

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