Field Service Technician I

Metron Farnier, LLC; Orlando (FL); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with company match

Paid Time Off (PTO)

Job summary

Metron Farnier, LLC in Orlando, FL is seeking a Field Service Technician to install smart water equipment, troubleshoot hardware in the field, and ensure system performance. This role requires traveling to customer sites and working outdoors, with a focus on technical problem solving.

The position offers a base hourly range of $22.00–$32.00 with a potential bonus and strong benefits, plus OSHA Confined Space training. Candidates must be able to lift 50 lbs and have a valid driver's license.

Qualifications

• High School Diploma (or equivalent) and a valid driver’s license with reliable transportation.
• Physical ability to lift 50 lbs and work outdoors in various weather conditions and confined spaces.
• Travel up to 50% of the time with all expenses paid.
• Proficiency with basic computer programs (Excel/Word) and ability to learn proprietary hardware/software.
• Must be able to pass a background check.

Responsibilities

• Install water meters, registers, and monitoring equipment at mobile home parks, commercial buildings, and schools.
• Diagnose and troubleshoot hardware and connectivity issues on-site to ensure data flows to the WaterScope platform.
• Analyze water usage data during setup and supervise contract installation crews to Metron standards.
• Provide on-site customer service to explain our technology and update service requests with job details.
• Maintain an accurate inventory of tools and specialized equipment.

Skills

Driver's license

Basic computer skills

Physical stamina

Travel readiness

Background check clearance

Education

High School Diploma (or equivalent)

Job description

Company Overview Metron is a leading provider of AI-enabled smart water management solutions. We provide the hardware and "WaterScope" software required to monitor water usage, identify costly leaks, and transform how public utilities and real estate sectors manage their most precious resource. Join us in our mission to save billions of gallons of water through ingenuity and dedication.

Job Summary Field Service Technician plays a critical role in setting up our customers for success. You will be the "boots on the ground" responsible for traveling to customer sites to install smart water equipment, troubleshoot hardware in the field, and ensure system performance. This role is perfect for a motivated self-starter who enjoys technical problem-solving and working in a variety of outdoor environments.

Key Responsibilities

• Installation & Maintenance: Install water meters, registers, and monitoring equipment at mobile home parks, commercial buildings, and schools.
• Field Diagnostics: Diagnose and troubleshoot hardware and connectivity issues on-site to ensure data is flowing to the WaterScope platform.
• Data & Onboarding: Analyze water usage data during setup and supervise contract installation crews to ensure Metron standards are met.
• Customer Excellence: Provide on-site customer service to explain our technology and update service requests with job details.
• Inventory Management: Maintain an accurate inventory of tools and specialized equipment.

Minimum Qualifications

• Requirements: High School Diploma (or equivalent) and a valid driver’s license with reliable transportation.
• Physical Ability: Ability to lift 50 lbs and a willingness to work outdoors in various weather conditions and confined spaces.
• Travel: Ability to travel up to 50% of the time (surrounding cities and states) with all expenses paid.
• Tech Skills: Proficiency with basic computer programs (Excel/Word) and the ability to learn proprietary hardware/software.
• Compliance: Must be able to pass a background check.

Preferred Experience

• Construction, plumbing, or irrigation background.
• Prior experience with water meters or HVAC systems.

Additional Information

• Location: Orlando, FL (Regional travel required)
• Employment Type: Full-time (40+ hours per week)
• Shift: Typical daytime hours; may vary based on travel and project needs.

Salary and Benefits

• Base Salary Range: $22.00 – $32.00 per hour (based on experience) + bonus opportunity.
• Benefits: Competitive package including Medical, Dental, and Vision plans; 401(k) with company match; and Paid Time Off (PTO).
• Training: Metron provides excellent training and certification in the OSHA Confined Space Program.

Equal Opportunity Employer It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Close Date: This position is expected to remain open until September 1, 2026.