Field Service Technician

Metron Farnier, LLC; Orlando (FL); On-site; USD 30,307 - 44,083; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) with company match

Paid Time Off (PTO)

Training in OSHA Confined Space Program

Job summary

Metron Farnier, LLC is seeking a dedicated Field Service Technician in Orlando, FL. You will be responsible for installing water management equipment, troubleshooting hardware on-site, and ensuring optimum data transmission. Candidates must possess a High School Diploma, a valid driver’s license, and be able to travel frequently. A competitive pay rate of $22.00 – $32.00 per hour plus bonuses is offered, along with benefits such as medical, dental, and retirement plans.

Qualifications

• High School Diploma and valid driver’s license required.
• Ability to lift 50 lbs and work outdoors.
• Travel up to 50% of the time with expenses paid.

Responsibilities

• Install water meters and monitoring equipment.
• Troubleshoot hardware and connectivity issues.
• Analyze water usage data and supervise installation.

Skills

Technical problem-solving

Customer service

Basic computer programs

Inventory management

Education

High School Diploma (or equivalent)

Job description

Company Overview

Metron is a leading provider of AI-enabled smart water management solutions. We provide the hardware and "WaterScope" software required to monitor water usage, identify costly leaks, and transform how public utilities and real estate sectors manage their most precious resource. Join us in our mission to save billions of gallons of water through ingenuity and dedication.

Job Summary

Field Service Technician plays a critical role in setting up our customers for success. You will be the "boots on the ground" responsible for traveling to customer sites to install smart water equipment, troubleshoot hardware in the field, and ensure system performance. This role is perfect for a motivated self-starter who enjoys technical problem-solving and working in a variety of outdoor environments.

Key Responsibilities

• Installation & Maintenance: Install water meters, registers, and monitoring equipment at mobile home parks, commercial buildings, and schools.
• Field Diagnostics: Diagnose and troubleshoot hardware and connectivity issues on-site to ensure data is flowing to the WaterScope platform.
• Data & Onboarding: Analyze water usage data during setup and supervise contract installation crews to ensure Metron standards are met.
• Customer Excellence: Provide on-site customer service to explain our technology and update service requests with job details.
• Inventory Management: Maintain an accurate inventory of tools and specialized equipment.

Minimum Qualifications

• Requirements: High School Diploma (or equivalent) and a valid driver’s license with reliable transportation.
• Physical Ability: Ability to lift 50 lbs and a willingness to work outdoors in various weather conditions and confined spaces.
• Travel: Ability to travel up to 50% of the time (surrounding cities and states) with all expenses paid.
• Tech Skills: Proficiency with basic computer programs (Excel/Word) and the ability to learn proprietary hardware/software.
• Compliance: Must be able to pass a background check.

Preferred Experience

• Construction, plumbing, or irrigation background.
• Prior experience with water meters or HVAC systems.

Additional Information

• Location: Orlando, FL (Regional travel required)
• Employment Type: Full-time (40+ hours per week)
• Shift: Typical daytime hours; may vary based on travel and project needs.

Salary and Benefits

• Base Salary Range: $22.00 – $32.00 per hour (based on experience) + bonus opportunity.
• Benefits: Competitive package including Medical, Dental, and Vision plans; 401(k) with company match; and Paid Time Off (PTO).
• Training: Metron provides excellent training and certification in the OSHA Confined Space Program.

Equal Opportunity Employer

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.