Field Service Technician I

JetPay now NCR Payment Solutions; Minneapolis (MN); On-site; Full time

Job summary

JetPay now NCR Payment Solutions is seeking a Field Service Technician I to provide top-notch service and support to our retail customers. This entry-level position offers training and a chance to grow within the organization. The technician will deal with system installations and maintenance, directly impacting customer satisfaction. Candidates should be mechanically inclined and ready to engage in a dynamic working environment.

Benefits

Paid holidays and floating holidays

401K savings and retirement plan

Immediate medical insurance

Company-provided vehicle for business use

Paid vacation up to 80 hours in the first year

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Valid driver’s license is required.
• Prolonged travel may be necessary.

Responsibilities

• Perform installation, maintenance, and service calls promptly.
• Service electromechanical equipment within assigned territory.
• Conduct repairs and preventive maintenance work.

Skills

Mechanical aptitude

PC skills

Basic electronic skills

Job description

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JetPay now NCR Payment Solutions provided pay range

This range is provided by JetPay now NCR Payment Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $21.00/hr

TITLE: Field Service Technician I

GRADE: 6

Position Summary

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best-in-class service? Do you want to work with some of the largest retail customers in the industry?

Pay And Benefits

• Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels.
• Overtime available at time and a half.
  
  

Benefits

• 7 paid holidays and 6 paid floating holidays.
• Paid vacation – up to 80 hours your first year.
• 401K savings and retirement plan.
• Company-provided business use only vehicle.
• Medical insurance is available immediately.
  
  

NCR is looking for Field Service Technicians!

NCR’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first-line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR is dedicated to building a diverse community, one where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Brand!

Utilize Your Skills To

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.
  
  

Basic Qualifications To Qualify

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
  
  

Preferred Qualifications (not Required, But Nice To Have)

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.
  
  

Does this sound like the opportunity you are looking for? Take the opportunity to apply and hear more!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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