Field Service Technician I

BradyPLUS; Little Rock (AR); On-site; Full time

Job summary

BradyPLUS is seeking a dedicated Field Service Technician I to join their team in Little Rock. This entry-level role offers the opportunity to apply mechanical and electrical knowledge to maintain and repair industrial packaging machinery. Successful candidates will have strong troubleshooting skills, written and oral communication abilities, and a commitment to safety. Competitive compensation and comprehensive benefits package provided.

Benefits

Competitive compensation

Medical, dental, and vision insurance

401(k) Retirement plan

Employee Assistance Programs (EAP)

Qualifications

• Associates degree from a vocational school or college or 2+ years relevant experience.
• Strong industrial maintenance background.
• Must have a valid driver's license and good driving record.

Responsibilities

• Diagnose and troubleshoot industrial packaging equipment.
• Assist in installation and repairs of equipment.
• Comply with all safety policies and procedures.

Skills

Troubleshooting

Self-motivation

Written and oral communication

Basic electrical knowledge

Basic mechanical knowledge

Computer proficiency

Education

Associates degree in Mechanical or Electrical field

2+ years relevant experience

Job description

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Description & Requirements

We are in search of a Field Service Technician I to join our growing team. This role will apply basic electrical and mechanical related knowledge to test, diagnose, maintain, and repair packaging machinery. Work requires a basic knowledge of various trades and would perform a wide variety of electrical and mechanical maintenance and service work on various types of packaging equipment. The technician apprentice would assist senior technicians with equipment installations and/or repairs.

• Diagnose, Identify, and Troubleshooting Industrial Packaging Equipment
• Assist with equipment installation, maintenance, and repair work.
• Provide service reports, service and parts quotes, tech stock inventory, and expense reports to the service manager on all activities and complete them promptly.
• Properly document, label, and return all defective parts resulting from the repair.
• Comply with all safety policies, practices, and procedures.
• Work as a member of the local and national teams to provide efficient service to all accounts.
• Read electrical and mechanical schematics and other documentation to prepare for assigned service calls, installations, and customer training.
• Self-motivated with the ability to work & think independently.
• Complete and pass all factory certification courses as the Field Service Training Program dictates.
• Excellent written and oral skills required for service call reporting.
• Required to maintain up-to-date driver’s License, registration, insurance, and good driving record.
• Computer proficiency in software programs including Microsoft Excel and Outlook.
• Must be able to pass and maintain safe forklift and aerial lift operator certifications.
• Must be able to use a smartphone and any related applications required for the job or timekeeping.
• Supply and maintain your own tools and test equipment with the appropriate calibration ensuring all tools and car stock parts are kept safe and secure.
• The ability to lift and carry a toolbox that can weigh up to 50 lbs.
  
  

Job Description

Description & Requirements

We are in search of a Field Service Technician I to join our growing team. This role will apply basic electrical and mechanical related knowledge to test, diagnose, maintain, and repair packaging machinery. Work requires a basic knowledge of various trades and would perform a wide variety of electrical and mechanical maintenance and service work on various types of packaging equipment. The technician apprentice would assist senior technicians with equipment installations and/or repairs.

Responsibilities Include

• Diagnose, Identify, and Troubleshooting Industrial Packaging Equipment
• Assist with equipment installation, maintenance, and repair work.
• Provide service reports, service and parts quotes, tech stock inventory, and expense reports to the service manager on all activities and complete them promptly.
• Properly document, label, and return all defective parts resulting from the repair.
• Comply with all safety policies, practices, and procedures.
• Work as a member of the local and national teams to provide efficient service to all accounts.
• Read electrical and mechanical schematics and other documentation to prepare for assigned service calls, installations, and customer training.
• Self-motivated with the ability to work & think independently.
• Complete and pass all factory certification courses as the Field Service Training Program dictates.
• Excellent written and oral skills required for service call reporting.
• Strong service time management skills preferred.
• Required to maintain up-to-date driver’s License, registration, insurance, and good driving record.
• Computer proficiency in software programs including Microsoft Excel and Outlook.
• Must be able to pass and maintain safe forklift and aerial lift operator certifications.
• Must be able to use a smartphone and any related applications required for the job or timekeeping.
• Supply and maintain your own tools and test equipment with the appropriate calibration ensuring all tools and car stock parts are kept safe and secure.
• The ability to lift and carry a toolbox that can weigh up to 50 lbs.
  
  

The Ideal Candidate Will Have

• Associates or higher degree from a vocational school or college with a focus in the Mechanical or Electrical field and/ or 2+ years relevant and recent experience with strong industrial maintenance background.
  
  

Compensation & Benefits

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Professional Services

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