Field Service Technician – Hydrogen Fuel Cell Systems
Location: San Francisco Bay Area, CA (San Mateo, Oakland, Santa Cruz)
Compensation: $35+ per hour, depending on experience | Full-Time, Permanent
Opportunity Overview
We are seeking a skilled Field Service Technician to support innovative hydrogen fuel cell technology throughout the San Francisco Bay Area. This hands‑on position involves troubleshooting, repairing, testing, and maintaining advanced fuel cell equipment while providing excellent customer support. Candidates with electrical and mechanical experience in electric vehicles, heavy‑duty transportation, industrial equipment, or related fields are encouraged to apply. Previous hydrogen fuel cell experience is a plus, but not required.
Compensation & Benefits
- $35+ per hour, based on experience and qualifications
- 20 days (4 weeks) of paid time off
- Medical and dental coverage beginning on day one
- 401(k) employer match after six months
- Annual bonus opportunity (target and eligibility to be confirmed)
- Technical training and professional development opportunities
Key Responsibilities – Technical Service
- Diagnose, troubleshoot, repair, and maintain hydrogen fuel cell modules and related electrical and mechanical components.
- Perform preventive maintenance, retrofits, refurbishment, and component replacement.
- Conduct functional testing, leak testing, inspections, and equipment performance verification.
- Read and interpret technical drawings, wiring diagrams, schematics, and service manuals.
- Partner with engineering, quality, and technical support teams to resolve complex issues.
Key Responsibilities – Field & Customer Support
- Travel to customer sites in San Mateo, Oakland, Santa Cruz, and surrounding Bay Area locations.
- Support equipment commissioning, system upgrades, field repairs, and technical troubleshooting.
- Provide responsive customer service and train service partners on safe maintenance and testing practices.
- Maintain complete service logs, inspection reports, repair records, and testing documentation.
- Assist with parts inventory and identify opportunities to improve equipment reliability.
Required Qualifications
- At least 2 years of hands‑on field service, equipment maintenance, mechanical/electrical repair, or related technical experience.
- Strong mechanical and electrical troubleshooting skills; familiarity with diagnostic tools and test equipment.
- Ability to interpret wiring diagrams, schematics, and technical service documentation.
- Strong communication, organizational, and independent problem‑solving skills.
- Valid driver’s license and ability to travel frequently, including occasional overnight travel.
- Ability to work safely at industrial and customer sites and accommodate occasional flexible hours.
Preferred Qualifications
- Technical diploma, trade certification, or relevant education in mechanical, electrical, mechatronics, automotive, or related technology.
- Experience with hydrogen fuel cells, electric vehicles, power systems, industrial machinery, or heavy‑duty transportation equipment.
- Experience with commissioning, leak testing, component testing, and electromechanical diagnostics.