Field Service Technician - Home Warranty & Carpentry

Champion Home Builders, Inc.; Ephrata (Lancaster County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k match

Paid vacation

Paid holidays

Medical insurance

Rx coverage

Dental & Vision

Life Insurance

Job summary

Champion Home Builders, Inc. is seeking a Service Technician to join our team in the Ephrata, PA area. This role will perform warranty work on sold homes and coordinate with customers to ensure a positive service experience.

While the position is based in the field, support and instruction come from the Ephrata manufacturing facility to maintain high quality workmanship and safe, on-time service delivery.

Qualifications

• Ability to troubleshoot, reason, and solve problems.
• Excellent communication, both written and verbal.
• Computer literacy with Microsoft Word, Outlook and Excel.

Responsibilities

• Manage work schedule by making appointments with customers.
• Pick up parts from the factory as needed.
• Verify parts with orders.
• Install new parts or repair issues per work order.
• Maintain logbook as per the Department of Transportation.
• Maintain company vehicle, which includes keeping vehicle clean, stocked, and serviced regularly.
• Complete work orders along with being responsible for returning the work orders to the factory by mail or personal delivery.
• Possess carpentry skills in trimming, roofing, window replacement, door realignment, drywall, siding, flooring, plumbing, electrical, and general repairs.

Skills

Troubleshooting

Communication

Safety awareness

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Champion Home Builders, Inc. is seeking a Service Technician to join our team in the Ephrata, PA area. This role will perform warranty work on sold homes and coordinate with customers to ensure a positive service experience.

While the position is based in the field, support and instruction come from the Ephrata manufacturing facility to maintain high quality workmanship and safe, on-time service delivery.