Field Service Technician: Growth & Training Path

Time Warner Cable; Kettering (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Benefits

Discount pricing on residential products

Job summary

Time Warner Cable in Kettering, Ohio is hiring for a position that involves working with electronics and delivering excellent customer service. The role requires traveling to customer locations, inspecting equipment, and diagnosing service issues. Candidates should possess good listening skills and the ability to lift heavy equipment.

The job offers ongoing training and a supportive work environment, as well as additional benefits such as paid training and salary. Successful applicants will enjoy a work-life balance and opportunities for career growth.

Qualifications

• Outstanding listening skills to comprehend and calm frustrated customers.
• Ability to scale 20 foot ladders/poles.
• Desire to work outside in diverse locations and weather extremes.
• Driving is a requirement with valid Driver’s License.

Responsibilities

• Travel to customer sites to inspect equipment and discuss concerns.
• Diagnose service issues and innovate solutions.
• Handle installations and educate users about company products.

Skills

Listening skills

Self-reliance

Physical stamina

Basic knowledge of electronics

Driving

Education

Formal electronics training

Job description

Time Warner Cable in Kettering, Ohio is hiring for a position that involves working with electronics and delivering excellent customer service. The role requires traveling to customer locations, inspecting equipment, and diagnosing service issues. Candidates should possess good listening skills and the ability to lift heavy equipment.

The job offers ongoing training and a supportive work environment, as well as additional benefits such as paid training and salary. Successful applicants will enjoy a work-life balance and opportunities for career growth.