Field Service Technician - Gas & Metering

Atmos Energy Corporation; Stamford (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Atmos Energy Corporation is seeking a field service-oriented employee to handle basic customer service requests, connections and disconnections, and to support meter reading operations. The role involves direct interaction with customers, safety-sensitive duties, and adherence to company policies.

Candidates should have a high school diploma or GED and a valid driver’s license, with supervision for Operator Qualifications.

Qualifications

• Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED).
• Requires valid driver's license in accordance with Company standards.
• Operator Qualifications (OQ) and OJT specific to Service Learning Path; maintain position OQs and related training.
• Requires ability to utilize the Company's internet/intranet site for data entry, reference and retrieval tasks.
• Requires ability to communicate with internal/external customers to explain and share factual information.

Responsibilities

• Responds to customer requests for service including connections and disconnections as qualified.
• Informs customers of needed repairs and ensures customer understanding and satisfaction with work performed.
• May disconnect service and perform collection efforts on delinquent accounts.
• Installs, programs, and operates Wireless Meter Reading (WMR) equipment as needed.
• Assists with activities to assure responsiveness to natural gas and other emergencies.
• Completes and maintains accurate records and reports to comply with Company and regulatory requirements.
• May read meters and record usage for billing.

Skills

Customer service

Data entry

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

Atmos Energy Corporation is seeking a field service-oriented employee to handle basic customer service requests, connections and disconnections, and to support meter reading operations. The role involves direct interaction with customers, safety-sensitive duties, and adherence to company policies.

Candidates should have a high school diploma or GED and a valid driver’s license, with supervision for Operator Qualifications.