Field Service Technician - Forklifts & Material Handling

Raymond Central; Jackson (TN); On-site; USD 27,552,000 - 41,328,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Retirement matching

Tuition reimbursement

Comprehensive training

Growth opportunities

Job summary

Raymond Central is seeking a Field Service Technician to support forklifts, pallet jacks, and racking systems at customer distribution centers in Jackson, TN. The role involves maintenance, diagnostics, and repairs with a focus on safety and customer service.

The ideal candidate has strong mechanical aptitude, experience with industrial maintenance or similar equipment, and can read schematics and operation manuals.

Qualifications

• Strong mechanical aptitude and ability.
• Ability to read schematics, diagrams, operation manuals, manufacturer’s specifications.
• Experience in industrial maintenance, automotive, heavy equipment industries.

Responsibilities

• Maintain, service, and support material handling equipment, systems and products at the customer location in a timely and cost-effective manner.
• Diagnose, troubleshoot, and repair forklifts and other equipment per guidelines; ensure positive relationships with customers.
• Perform preventive maintenance on assigned equipment according to procedures and cost guidelines at the customer’s facility.
• Complete required paperwork and time records accurately following procedures.
• Account for all parts, materials, tools, and consumables used as required.
• Drive and work safely per company and customer safety policies.
• Develop and maintain positive working relationships with customers and co-workers.
• Maintain the van’s interior equipment, storage devices, service manuals and related documents.
• Attend meetings, training classes and other company activities.
• Keep a set of personal tools as required.
• Collaborate with all departments to ensure high quality customer service.

Skills

Strong mechanical aptitude

Reading schematics

Industrial maintenance experience

Education

HS Diploma or GED

Job description

Raymond Central is seeking a Field Service Technician to support forklifts, pallet jacks, and racking systems at customer distribution centers in Jackson, TN. The role involves maintenance, diagnostics, and repairs with a focus on safety and customer service.

The ideal candidate has strong mechanical aptitude, experience with industrial maintenance or similar equipment, and can read schematics and operation manuals.