Field Service Technician: Forklifts & Industrial Equipment

Wiese Group; Jackson (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Wiese is seeking a Service Technician in Jackson, TN to repair material handling equipment such as forklifts and aerial lifts. You will serve as the main contact for customers, upholding a professional image while delivering mechanical service and excellent customer care.

Responsibilities include safety initiatives, troubleshooting, paperwork, and proactive service recommendations to meet customer needs. Strong organizational skills and a commitment to quality are essential.

Qualifications

• Hazard assessments and safe work practices required.
• Strong multitasking and time management abilities.
• Ability to lift 50 pounds and work in confined spaces or at height.
• Troubleshooting equipment problems and obtaining customer approval before repairs.
• Customer service skills and professional interaction with clients.
• Valid driver’s license and clean driving record.

Responsibilities

• Actively support, promote and lead safety initiatives; follow policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide best possible customer service and upsell Wiese services.
• Manage workload effectively and stay organized.

Skills

Hazard assessments

Multitasking

Time management

Troubleshooting

Customer service

Valid driver’s license

Tools

Hand tools

Company software

Job description

Wiese is seeking a Service Technician in Jackson, TN to repair material handling equipment such as forklifts and aerial lifts. You will serve as the main contact for customers, upholding a professional image while delivering mechanical service and excellent customer care.

Responsibilities include safety initiatives, troubleshooting, paperwork, and proactive service recommendations to meet customer needs. Strong organizational skills and a commitment to quality are essential.