Field Service Technician-Forklift and Automation Norwich, CT

raymondcorpcareers; Norwich (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Overtime

Job summary

Abel Womack is seeking skilled Field Service Technicians to join our team in Norwich, CT and surrounding area. The role offers a company vehicle and extensive training, with pay range of $26–$35 per hour.

Travel to install, maintain, and repair Raymond battery-powered lift trucks and automated systems; work with customers to diagnose issues and deliver excellent service.

Qualifications

• Experience diagnosing and repairing mechanical and electrical equipment.
• Experience with electrical fuel systems, sensors, hydraulics, PLCs, or charging systems.
• Ability to read schematics, maps, blueprints, and manuals.
• Strong communication with customers, parts reps, dispatch, and team members.
• Maintain a professional demeanor and build positive customer relationships.

Responsibilities

• Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks and automated equipment.
• Troubleshoot and resolve equipment challenges with customers.
• Grow technical skills through ongoing training.
• Submit electronic work orders using a company tablet.
• Represent Abel Womack with professionalism and excellent service.

Skills

Electrical repair

Mechanical repair

Read schematics

Customer service

Basic tools

Driving license

Tools

Diagnostic tools

Job description

Field Service Technician - Material Handling Equipment

Norwich CT and surrounding area

$26-35 per hour

Come for the career. Stay for the team.

Abel Womack is seeking skilled and motivated Field Service Technicians to join our team. Interested in working on electric vehicles and automated equipment? Whether you’ve worked as a forklift technician or have transferable experience as an auto, diesel, conveyor, heavy equipment, or other electro-mechanical mechanic—this could be the perfect next step in your career. If you enjoy independent field work but appreciate having a strong support network when things get tough, you’ll fit right in.

At Abel Womack, we believe great culture attracts great talent. For over 100 years, we’ve built a Best-in-Class organization by valuing our employees and delivering exceptional service to our customers. We offer competitive pay, comprehensive benefits, and a supportive, team-focused environment where your contributions matter.

This role provides a company-issued service vehicle and extensive technical training. As a well-established industry leader in material handling solutions, we offer long-term career growth, job stability, and advancement opportunities.

What You’ll Do

• Travel within an assigned territory to install, maintain, and repair Raymond battery-powered lift trucks along with working on warehouse storage systems, conveyors, carousels, and other automated material handling equipment
• Work directly with our customers to troubleshoot and resolve equipment challenges
• Apply and grow your mechanical and technical skills through continuous training
• Submit electronic work orders efficiently using a company-provided tablet
• Represent Abel Womack with professionalism and excellent customer service

Qualifications and Skills

• Ability to diagnose and repair mechanical and/or electrical equipment with a focus on quality, efficiency, and cost-effective maintenance.
• Experience with electrical fuel systems, sensor technology, hydraulics, PLCs, or charging systems (a plus)
• Ability to read schematics, maps, blueprints, and manuals
• Ability to communicate regularly by phone and in person with team members, parts representatives, technical specialists, dispatch, lead service techs, and customers, required
• Demonstrated ability to maintain a professional demeanor and build positive customer relationships by consistently delivering excellent customer service
• Must provide your own basic mechanic tools; specialty tools will be provided
• Valid driver’s license with a good driving record
• Ability to lift up to 75 lbs. regularly

Why You’ll Love Working Here

• Straight hourly pay - no flat rate
• Overtime opportunities
• Access to nationally recognized technical training and certifications
• Technicians travel within a defined territory
• Comprehensive Health/Dental/Vision insurance
• 401(k) with company match
• A culture built on respect, expertise, and teamwork

Join Us

Our tagline is "Discover the Difference"-because of our unique capabilities and philosophy.

Join our team and be the difference.

Abel Womack is an Equal Opportunity Employer. Veterans are encouraged to apply.

Hourly Rate is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.