Field Service Technician for Columbus, Ohio

Power Solutions International; Town of Darien (WI); On-site; USD 45,460 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k match

Life insurance and AD&D

Employee assistance program

Job summary

A leading power solutions company is seeking a Field Service Technician to support equipment installation and servicing, primarily in the Columbus, OH area. This full-time role requires high school education and a mechanical aptitude, with 75% travel to client sites expected. Responsibilities include installing company products, troubleshooting, and customer support. Comprehensive benefits including medical, dental, 401k match, and more are offered. Join a diverse and inclusive workforce dedicated to quality and reliability.

Qualifications

• Ability to apply math (fractions, ratios, measurements).
• Read and comprehend instruction manuals and diagrams.
• Demonstrated success as a Field Service Technician.

Responsibilities

• Install, inspect, and start company-manufactured equipment.
• Service all company products at customer sites.
• Provide support to customers over telephone, email, or in person.
• Conduct training on the operation and maintenance of equipment.

Skills

Mechanical aptitude

Effective problem solving

Flexibility/adaptability

Education

High School Diploma or GED

Tools

Power tools

Electrical testing equipment

Job description

Overview

Salary Range: $33.00 - $38.00 Hourly

Position Type: Full Time

Job Shift: 1st Shift

Education Level: High School

Category: Manufacturing

Field Service Technician for Columbus, Ohio area

Pay Range: $33.00 - $38.00 / hour + overtime

Power Solutions International (PSI) is a leader in large gen‑set packaging and enclosures. We provide turnkey, custom power packages that integrate alternators, cooling systems, controls, switchgear, cabling, and protection, delivered as containerized, skid, or walk‑in solutions. Our team manages the full lifecycle from application engineering and 3D design to structural fabrication, wiring and piping, sound and thermal management, code compliance, factory acceptance testing, and site support. With scalable production capacity and disciplined program management, PSI delivers repeatable quality and reliable performance on complex builds for mission‑critical and industrial applications worldwide.

Position Summary: Under the supervision of the Field Service Manager the Field Service Technician installs, inspects and services company‑provided products and equipment to ensure all issues are resolved to meet company and the customers highest satisfaction expectations. In this role you will travel a minimum of 75% of the time to customer sites often out of state.

You will be servicing clients in the Columbus, OH metro area.

Essential Responsibilities

• Install, inspect, and start company‑manufactured equipment at customer sites according to specifications, commercial proposals, and company‑engineered approved drawings, ensuring that company guidelines and tolerances have been met.
• Service all company products at customer sites, including testing, troubleshooting, and adjusting as needed in conjunction with company engineering directives, using various gauges, meters, and electrical testing equipment to check specifications and operational parameters as required.
• Provide support to customers over the telephone, email, or in person, addressing questions and problems that align with Company engineering support and directives, where required.
• Communicate with appropriate company employees, including but not limited to Quality and Engineering departments, regarding product problems to allow those departments to facilitate problem resolution.
• Conduct training and service programs in the operation and maintenance of equipment for customer employees when required.
• Complete all required daily expense reports, daily project site activity records, and project‑specific documentation for customers and for the company, where required by specific projects.
• Determine the acceptance of company equipment erection to activate the warranty on company equipment that is reassembled under the company Technicians' supervision.
• Remain technically competent and keep current in new developments within the industry with the assistance of company training, where required or directed.
• All other duties as assigned by management.

Requirements

• High School Diploma, GED, or equivalent experience, including the ability to apply math (fractions, ratios, measurements) and to read, comprehend, and convert instruction manuals/diagrams into work.
• Demonstrated success as a Field Service Technician exhibiting flexibility/adaptability to a wide range of work responsibilities, effective problem solving with a focus on delivering results, mechanical aptitude with a range of power tools, and high reliability.
• Subject matter expert in the operation, repair, and installation of switchgear(s), diesel and natural gas fuel systems, load banks, PLCs (Modicon, Allen Bradley, Siemens), and other technical service applications, preferably in power generation or a similar industry.

Benefits

PSI offers a wide range of benefits from medical, dental, and vision to pet insurance as well as discounted prescription plans. Additionally, we also provide a 401k match, life insurance and AD&D, short‑and long‑term disability, and an employee assistance program. Come join our team and learn more about PSI and what we have to offer!

EEO Statement

Power Solutions International/3Pi is an EOE disability/vet company offering a drug‑free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.