Field Service Technician for Columbus, Ohio

Power Solutions International; Columbus (OH); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k match

Life insurance

AD&D

Short- and long-term disability

Employee assistance program

Pet insurance

Job summary

Power Solutions International (PSI) is hiring a Field Service Technician to install, inspect, and service specialized power equipment in the Columbus, OH area. The role requires extensive travel (minimum 75%) to customer sites, including out-of-state assignments.

You will troubleshoot, test, and adjust equipment per engineering directives, support customers by phone or on-site, and train customer staff on operation and maintenance.

Qualifications

• High School Diploma, GED, or equivalent experience; ability to apply math and read/understand manuals and diagrams.
• Demonstrated flexibility and problem-solving skills with a range of work responsibilities.
• Expertise with switchgear, diesel/natural gas fuel systems, load banks, PLCs (Modicon, Allen Bradley, Siemens) preferred in power generation.

Responsibilities

• Install, inspect, and start company equipment at customer sites according to specifications.
• Service products at customer sites, including testing and troubleshooting per directives.
• Provide remote and on-site customer support via phone, email, or in person.
• Coordinate with Quality and Engineering to resolve product problems.
• Conduct training on operation and maintenance for customer personnel.

Skills

Mechanical aptitude

Problem solving

Reading manuals

Reading diagrams

Electrical testing equipment

Education

High School Diploma or GED

Tools

Electrical testing equipment

Gauges

Meters

Job description

Field Service Technician for Columbus, Ohio

Overview

Salary Range

$33.00 - $38.00 Hourly

Position Type

Full Time

Job Shift

1st Shift

High School

Category

Manufacturing

Field Service Technician for Columbus, Ohio area

Pay Range:$33.00 - $38.00 / hour + overtime

Power Solutions International (PSI) is a leader in large gen-set packaging and enclosures. We provide turnkey, custom power packages that integrate alternators, cooling systems, controls, switchgear, cabling, and protection, delivered as containerized, skid, or walk-in solutions. Our team manages the full lifecycle from application engineering and 3D design to structural fabrication, wiring and piping, sound and thermal management, code compliance, factory acceptance testing, and site support. With scalable production capacity and disciplined program management, PSI delivers repeatable quality and reliable performance on complex builds for mission-critical and industrial applications worldwide.

Position Summary:
Under the supervision of the Field Service Manager the Field Service Technician installs, inspects and services company provided products and equipment to ensure all issues are resolved to meet company and the customers highest satisfaction expectations. In this role you will travel a minimum of 75% of the time to customer sites often out of state.

You will be servicing clients in the Columbus, OH metro area.

• Install, inspect, and start company-manufactured equipment at customer sites according to specifications, commercial proposals, and company-engineered approved drawings, ensuring that company guidelines and tolerances have been met
• Service all company products at customer sites, including testing, troubleshooting, and adjusting as needed in conjunction with company engineering directives, using various gauges, meters, and electrical testing equipment to check specifications and operational parameters as required
• Provide support to customers over the telephone, email, or in person, addressing questions and problems that align with Company engineering support and directives, where required
• Communicate with appropriate company employees, including but not limited to Quality and Engineering departments, regarding product problems to allow those departments to facilitate problem resolution
• Conduct training and service programs in the operation and maintenance of equipment for customer employees when required
• Complete all required daily expense reports, daily project site activity records, and project-specific documentation for customers and for the company, where required by specific projects
• Determine the acceptance of company equipment erection to activate the warranty on company equipment that is reassembled under the company Technicians' supervision
• Remain technically competent and keep current in new developments within the industry with the assistance of company training, where required or directed
• All other duties as assigned by management

Requirements:

• High School Diploma, GED, or equivalent experience, including the ability to apply math (fractions, ratios, measurements) and to read, comprehend, and convert instruction manuals/diagrams into work
• Demonstrated success as a Field Service Technician exhibiting flexibility/adaptability to a wide range of work responsibilities, effective problem solving with a focus on delivering results, mechanical aptitude with a range of power tools, and high reliability
• Subject matter expert in the operation, repair, and installation of switchgear(s), diesel and natural gas fuel systems, load banks, PLCs (Modicon, Allen Bradley, Siemens), and other technical service applications, preferably in power generation or a similar industry

PSI offers a wide range of benefits from medical, dental, and vision to pet insurance as well as discounted prescription plans. Additionally, we also provide a 401k match, life insurance and AD&D, short- and long-term disability, and an employee assistance program. Come join our team and learn more about PSI and what we have to offer!

Power Solutions International/3Pi is an EOE disability/vet company offering a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.