Field Service Technician - Food Processing Equipment

JBT Marel; Apex (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

life insurance

short-term and long-term disability

family leave

vision coverage

matched 401(k) plan

Job summary

JBT Marel is seeking a Field Service Technician to install, commission, troubleshoot, and maintain diverse food processing equipment across multiple product lines. You will diagnose mechanical, electrical, and control issues, perform preventative maintenance, and deliver on-site customer training.

The role requires strong problem-solving, safety compliance, and excellent communication. Expect extensive travel (80-90%), hands-on field work, and collaboration with engineering and product teams.

Qualifications

• Associates degree or equivalent hands-on technical experience.
• 2+ years in field service, maintenance, or installation.
• Experience with PLCs, VFDs, servos, and automated control systems.

Responsibilities

• Install, commission, and test complex food processing equipment across multiple technologies and product lines.
• Diagnose and resolve mechanical, electrical, and control-related issues using schematics, diagnostic tools, and PLC/HMI interfaces.
• Conduct preventative maintenance and equipment audits to minimize downtime and maximize performance.
• Lead or assist with equipment upgrades, retrofits, rebuilds, and performance optimization.
• Complete detailed service reports, documentation, and expense submissions accurately and promptly.
• Ensure all work is performed safely and in compliance with site and company safety standards.

Skills

Mechanical aptitude

Electrical aptitude

Reading schematics

PLC/controls knowledge

Troubleshooting skills

Customer-service mindset

Safety compliance

Education

Associates degree in technical field

Hands-on experience

Tools

PLC systems

VFDs

Servos

Automation control systems

Job description

JBT Marel is seeking a Field Service Technician to install, commission, troubleshoot, and maintain diverse food processing equipment across multiple product lines. You will diagnose mechanical, electrical, and control issues, perform preventative maintenance, and deliver on-site customer training.

The role requires strong problem-solving, safety compliance, and excellent communication. Expect extensive travel (80-90%), hands-on field work, and collaboration with engineering and product teams.