Field Service Technician - (ET26109)

RiseMe; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

RiseMe is seeking a field service professional to provide Technical Advisory Services (TAS) for commissioning and warranty support of solar PV inverters and related electrical systems in Houston, TX. You will gather project requirements, follow commissioning procedures, troubleshoot issues, and update as-installed documentation.

You will also train clients and field personnel, participate in Final Acceptance Tests and factory witness tests, and coordinate with vendors to resolve testing issues

Qualifications

• 1 year experience commissioning and servicing power distribution, power electronic and rotating machine products
• Demonstrated presentation skills
• Proficiency in MS Office, software programming language, and simulation tool
• Ability to travel domestically and internationally up to 75%
• Ability to lift 50 lbs and work outdoors in varying temperatures
• Strong communication and interpersonal skills

Responsibilities

• Commission solar PV inverters per project requirements
• Gather information from sources to assess project requirements
• Comply with commissioning procedures and checklists
• Troubleshoot and document issues during commissioning or warranty support
• Update drawings to as-installed status
• Lead client Final Acceptance Test components when assigned
• Attend factory witness tests to verify equipment meets specs
• Coordinate with vendors to resolve issues observed in testing
• Train clients on system maintenance and operation
• Train field staff on processes and product solutions
• Identify site opportunities and advise management
• Provide regular commissioning status and testing reports
• Maintain safety qualifications and adhere to safety requirements
• Manage site schedule and coordinate personnel
• Ensure safety equipment is available and functional

Job description

General Role Description

Provide Technical Advisory Services (TAS) for the commissioning and warranty support of solar PV inverters and associated electrical systems while meeting project schedules and performance criteria.

Role Accountabilities

• Commission solar PV inverters per project requirements
• Gather pertinent information from authorized sources to assess project requirements as related to assigned scope of work
• Comply fully with all Company commissioning procedures and checklists
• Troubleshoot, correct and document all problems identified during commissioning or warranty support
• Update drawings and project documentation to “as installed” status
• Lead respective components of client Final Acceptance Test when assigned
• Attend factory witness tests to ensure equipment meets required specifications prior to arriving on-site
• Coordinate with vendors to resolve potential and identified issues based on testing
• Train clients on system maintenance procedures and/or system operation to ensure optimum performance and minimum downtime
• Train other field service personnel on Company process and product solutions to ensure successful project execution, as needed
• Identify new, site specific opportunities through communication with clients and recommend appropriate solutions to management
• Provide regular, accurate, and considered commissioning status and testing reports to parties deemed appropriate to the situation
• Maintain current safety qualifications appropriate to the assigned tasks and adhere to both Company and client safety requirements
• Manage site schedule, informing and coordinating personnel to adhere to all site procedures and regulations as assigned, escalating issues to appropriate manager
• Ensure proper safety equipment is available and in good working condition, as assigned

General Employee Accountabilities

• Bring full effort to bear on tasks assigned by manager
• Give manager best advice
• Give earliest notice when work cannot be delivered as specified
• Cooperate and collaborate with peers and interact cross-organizationally as specified by manager
• Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment
• Comply with all Company policies, practices, and procedures and all regulations and laws
• Recommend viable improvements proactively
• Ensure effective utilization of business tools and processes

Requirements

• High school diploma or GED
• 1 year experience commissioning and servicing power distribution, power electronic and rotating machine products
• Demonstrated presentation skills
• Ability to work in outdoor environments in high and low temperatures
• Ability to lift 50 lbs.
• Ability to work standing for long periods of time on hard surfaces
• Availability to travel, domestically and internationally, approximately 75%, occasionally with limited notice
• Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
• Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
• Demonstrated continuous improvement in areas of responsibility
• Proficiency in MS Office, software programming language, and simulation tool

Preferred Qualifications

• Associate’s degree in Electrical Engineering Technology or equivalent via education and/or work experience
• 3 years’ experience commissioning power distribution, power electronic and rotating machine products
• Demonstrated experience with Utility Scale Solar PV Inverters
• Demonstrated knowledge and experience with TMEIC engineering tools, and product configuration tools
• Demonstrated successful working relationships with a foreign parent or subsidiary companies
• Demonstrated success coordinating work of others to achieve assigned goals

EEO/AA/M/F/Vet/Disability Employer

EEO/AA/M/F/Vet/Disability Employer