Field Service Technician - Entry Level

Quality Power Solutions; Madison (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Company vehicle and tools

Paid training & development

Career growth opportunities

Job summary

Quality Power Solutions is seeking a hands-on Field Service Technician to join our team in the Midwest. You will maintain and service backup power systems (UPS equipment) at customer sites.

Training is provided if you lack UPS experience, and you’ll grow your technical skills in a supportive, long-term role. This position involves travel to customer sites, performing preventive maintenance, inspections, and repairs.

Qualifications

• Hands-on mechanical or electrical interest; training provided for UPS systems.
• Willingness to learn and take direction.
• Good communication and a positive attitude.
• Ability to stay organized and manage multiple tasks.
• Comfortable working independently and as part of a team.
• Valid driver’s license and ability to travel.
• Basic computer skills required.

Responsibilities

• Assist with preventative maintenance (PMs) on UPS systems (minor and major services).
• Inspect, test, and troubleshoot equipment.
• Support repairs such as battery replacements, fans, and capacitors.
• Learn to read basic diagrams and schematics.
• Complete service reports after each job.
• Assist with equipment start-ups, installations, and project work.
• Interact with customers and represent QPS professionally.
• Occasional overnight travel or work outside normal hours when needed.

Skills

Mechanical interest

Electrical interest

Willingness to learn

Good communication

Organized

Independent and team player

Valid driver’s license

Basic computer skills

Job description

COMPANY OVERVIEW

Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators. QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is being our customers trusted experts, so they don’t have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.

SUMMARY/Primary Function

We’re looking for a hands-on, motivated individual to join our team as a Field Service Technician. This is a great opportunity for someone who enjoys working with their hands, solving problems, and learning new skills.

In this role, you’ll be trained on how to maintain and service backup power systems (UPS equipment) at customer sites. No deep UPS experience? No problem—we provide training.

Principle Job Duties

• Assist with preventative maintenance (PMs) on UPS systems (both minor and major services)
• Help inspect, test, and troubleshoot equipment
• Support repairs such as battery replacements, fans, and capacitors
• Learn how to read basic diagrams and schematics
• Complete service reports accurately after each job
• Help with equipment start-ups, installations, and project work
• Work directly with customers and represent QPS in a professional way
• Occasionally travel overnight or work outside normal hours when needed

Knowledge, Skillset & Abilities

• Mechanical or electrical interest (schooling or hands-on experience is a plus, but not required)
• Willingness to learn and take direction
• Good communication skills and a positive attitude
• Ability to stay organized and handle multiple tasks
• Comfortable working both independently and as part of a team
• Valid driver’s license and ability to travel
• Basic computer skills

What We Offer

• Company vehicle, tools, and phone provided
• Paid training and ongoing development
• Opportunity to grow into higher-level technical roles
• Stable, long-term career path in a high-demand industry

Why Join QPS?

This is more than just a job—it’s a chance to build a career. If you’re dependable, eager to learn, and enjoy working in the field, we’ll give you the training and support to succeed.