Field Service Technician - Electrical & Mechanical

MetroPower; Warner Robins (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

MetroPower is seeking a Service Technician to perform maintenance, troubleshooting, and repairs on electrical and mechanical systems in commercial and industrial settings. The role requires clear communication with customers, accurate documentation, and strong problem-solving abilities.

You will manage tools and inventory and participate in on-call rotations to ensure reliable service. Qualified candidates have a High School Diploma and 5–7 years in the electrical field, plus a valid driver's

Qualifications

• 5-7 years' experience in the electrical field.

Responsibilities

• Perform service, maintenance, troubleshooting, and repairs on electrical and mechanical systems in commercial and industrial environments
• Perform scheduled maintenance tasks and respond to service calls efficiently and effectively
• Support and perform small-scale installations, system upgrades, and control or equipment retrofits as assigned through the service department
• Identify and resolve electrical and mechanical faults and provide solutions that restore system functionality
• Communicate directly with customers to understand needs, explain findings, and offer service recommendations
• Provide timely and accurate service estimates for repair or replacement work
• Resolve customer or job-site conflicts related to installation issues with professionalism and clarity
• Manage truck inventory, tools, and equipment to ensure readiness for service tasks
• Maintain tools and equipment in good working condition and report deficiencies or replacements needed
• Accurately complete field service reports, equipment documentation, and other required paperwork for each service visit
• Submit all documentation in a timely manner to support accurate billing and service tracking
• Provide feedback to supervisors on changes, issues, or improvement opportunities observed during service work
• Pre-plan and identify the methods to eliminate hazards daily by work task
• Execute skill in observing habits and hazards of others and bringing it to their attention
• Uphold safety as the most important goal of our company. Support goal of achieving zero accidents
• Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed
• Obtain safety training as expected by all company personnel

Skills

Problem solving

Customer communication

Documentation

Tool management

On-call support

Education

High School Diploma

Job description

MetroPower is seeking a Service Technician to perform maintenance, troubleshooting, and repairs on electrical and mechanical systems in commercial and industrial settings. The role requires clear communication with customers, accurate documentation, and strong problem-solving abilities.

You will manage tools and inventory and participate in on-call rotations to ensure reliable service. Qualified candidates have a High School Diploma and 5–7 years in the electrical field, plus a valid driver's