Field Service Technician - Electric Power Generator

HOLT CAT; Irving (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health care

401(k) matching

PTO

Tuition reimbursement

Job summary

HOLT CAT in Irving, TX seeks an experienced Electrical Power Generator – Field Service Technician to provide expert troubleshooting and repair on electric power generation equipment, including natural gas or diesel engines, ATS, and switchgear. The role demands safety‑driven performance and hands‑on service at customer sites.

You will diagnose malfunctions, remove and install parts to CAT specifications, test operations, document service reports, and coordinate with customers and supervisors to

Qualifications

• Minimum 5+ years field or shop service experience troubleshooting and repairing electrical power equipment.
• Experience with natural gas and diesel engines preferred.
• Experience with Automatic Transfer Switches (ATS) preferred.

Responsibilities

• Diagnose and repair electrical power generator equipment.
• Remove/install parts and assemble components per CAT specs.
• Test and verify repairs and adjustments.
• Prepare service reports and maintain customer records.
• Communicate progress to customers and supervisors.
• Overtime and on‑call as needed.

Skills

Field service

Troubleshooting

Electrical power gensets

Natural gas engines

Diesel engines

ATS experience

3-phase electrical

Customer service

Tool ownership

Crane/Forklift certs

Education

High school diploma

MSHA certification

Electrical Journeyman license

Tools

Hand tools

Power tools

Pneumatic tools

Electrical testing gear

Job description

Electrical Power Generator – Field Service Technician

Location: Irving, Texas, United States.

Department: Power Systems Division (PSD) – Full Time – Onsite.

The Holt CAT Power Systems Division is seeking an experienced Field Service Technician to provide high‑quality troubleshooting and repair service on electric power generation equipment, including natural gas or diesel engines, and Automatic Transfer Switches (ATS) and switchgear. The role requires a proactive, safety‑first approach to deliver maximum value to customers in a timely manner.

Essential Functions

• Work safely at all times and adhere to all applicable safety policies and company procedures.
• Perform basic to intermediate repairs and troubleshooting off‑site with minimal supervision.
• Diagnose electric power generator equipment malfunctions and failures.
• Remove and install parts, disassemble and assemble components to CAT specifications.
• Test, adjust and verify proper operation of all repairs and adjustments.
• Prepare and complete job‑related documents, write service reports, order parts, and maintain customer records using required databases.
• Operate equipment and vehicles with all necessary licenses and certificates; maintain inspection records, daily inspections, and driver logs.
• Adhere to contamination control and HAZMAT rules and regulations.
• Maintain all company equipment, tools, and vehicles in a good, clean, and working order.
• Communicate job progress to supervisors and customers as needed.
• Complete assigned jobs and tasks to meet flat‑rate time and re‑work standards.
• Work overtime as required by workload and customer needs.
• Complete assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Project professionalism with internal and external customers, including personal appearance; act as a mentor to lower‑level technicians.
• Maintain regular and punctual employee attendance.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• At least 5 years of field or shop service technician experience troubleshooting and repairing electrical power and generators.
• At least 5 years experience with natural gas and diesel engines.
• At least 5 years experience with ATS (Automatic Transfer Switches).
• Electrical 3‑phase experience preferred.
• Ability to build electrical control panel boxes.
• Ability to commission generators for data centers.
• Excellent customer service skills; effective written and verbal communication.
• Must own tools for both electrical and mechanical work.
• Intermediate diagnostic and trouble‑shooting skills.
• Planning and organizing skills to prioritize and plan work activities.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine necessary tools and equipment for a job.
• Ability to operate a crane and forklift with required certifications and licenses.
• Ability to meet deadlines and work under fast‑paced, time‑constraining circumstances.
• Proficiency with hand tools, power tools, pneumatic tools, and mechanical repair equipment.

Requirements

• More than five years of electric power generator equipment experience required; seven or more years preferred.
• High school diploma or equivalent preferred.
• MSHA certification preferred.
• Electrical Journeyman license preferred.
• Electrical experience with 270 V or greater.
• 3‑phase electrical experience preferred.
• Valid driver’s license required.
• Must maintain a DOT Medical Card and a safe driving record.
• Must maintain a valid Texas driver license.
• Required to work Monday‑Friday from 7 AM to 5 PM, and overtime as required.
• Must be on‑call two weeks out of the month.
• Must own required tools to perform repairs.
• Travel required with overnight stays.

Physical Requirements

• Ability to move objects and use abdominal and lower back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 80 lb.
• Requires good manual dexterity, coordination, and stamina.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet, and climbs up and down ladders and/or equipment.
• Can maneuver safely and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and visually inspects work.

Work Environment

• Requires wearing common protective or safety equipment.
• Regularly works outdoors around moving mechanical parts; noise level may be loud at times.
• Exposure to weather extremes, heat, cold, and humidity.
• Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Required to perform work in cramped spaces and/or high places.

Benefits and Compensation

• Competitive salary commensurate with experience and competencies.
• Comprehensive benefits program including complete health care, 401(k) matching & profit‑sharing plan (ROTH and traditional), paid holidays, and a front‑loaded PTO program.
• Tuition Reimbursement program to support accredited college courses.
• Employee development program with professional development staff to grow skills and prepare for future opportunities at HOLT.