Field Service Technician - East (Kathabar)

Alfa Laval; Richmond (VA); Remote; Full time

Job summary

A leading company in the HVAC and automation sector is seeking a skilled Field Service Technician for a remote position focused on controls and automation. The role involves extensive travel, problem-solving, and providing technical support to customers. Ideal candidates will have a strong background in electrical and automated systems, with a commitment to high customer service standards.

Qualifications

• Minimum 3 years of field service experience in mechanical, electrical, or automation industries.
• Ability to interpret engineering drawings and manuals.
• Self-motivated, independent worker.

Responsibilities

• Install, test, and maintain electrical control systems including PLCs, sensors, and actuators.
• Troubleshoot and repair on-site, diagnosing complex issues.
• Document all service activities accurately and timely.

Skills

HVAC systems

Electrical systems

Automated systems

Control panels

PLC troubleshooting

Customer service

Education

High School Diploma or Associate’s Degree in electrical engineering

Tools

Allen Bradley PLC

HMI software

VFD setup

Job description

Field Service Technician - East (Kathabar)

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About The Job

We are seeking a skilled Field Service Technician focused on controls and automation to join our team. This customer-facing role involves solving problems, installing, troubleshooting, and maintaining our equipment across various service projects. The ideal candidate will have strong knowledge of HVAC systems, electrical and automated systems, control panels, and be willing to travel extensively within the US and internationally. This is a fully remote position with a preference for candidates residing in the Eastern US.

Responsibilities

• Install, test, and maintain electrical control systems, including PLCs, sensors, and actuators.
• Troubleshoot and repair on-site, diagnosing complex issues.
• Interpret electrical schematics, blueprints, and technical diagrams.
• Ensure compliance with safety standards through inspections.
• Perform preventative maintenance on mechanical and electrical systems.
• Provide training and technical support to customers.
• Document all service activities accurately and timely.
• Maintain high customer service standards and effective communication.
• Travel extensively (75%-85%) across the US and internationally.

Qualifications

• High School Diploma or Associate’s Degree in electrical engineering preferred.
• Minimum 3 years of field service experience in mechanical, electrical, or automation industries.
• Ability to interpret engineering drawings and manuals.
• HVAC certification is a plus.
• Knowledge of Allen Bradley PLC and HMI software preferred.
• Experience with VFD setup and troubleshooting preferred.
• Self-motivated, independent worker.
• Willing to travel extensively.

Physical Requirements

• Lift and move up to 50+ pounds.
• Climb ladders, enter confined spaces, and perform physical activities such as stooping, kneeling, and standing.

Additional Information

We value diversity, inclusion, and equity. We invite applicants from all locations but prioritize candidates residing in the US or with an established presence in the area. Compensation ranges from $28/hr to $35/hr, plus travel and overtime pay. Alfa Laval is an equal opportunity employer committed to a diverse workforce.