Field Service Technician (Dispenser - Concrete Admixtures) South Carolina

Mapei; South Carolina; In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual discretionary bonus

Medical insurance

401K with 6% match

Dental and vision

Flex spending accounts

Life insurance

Telemedicine

Tuition reimbursement

Discounted insurance

Descrizione del lavoro

MAPEI Corporation, a global leader in construction chemicals and building materials, is hiring a Dispenser Technician for the Concrete and Cement Admixtures Team. You will assemble, install, calibrate, and maintain dispenser equipment, while supporting customer installations and service needs.

You will work with area sales representatives to build professional customer relationships, plan service schedules, and manage logs, inventory, and compliance documentation.

Competenze

• High school diploma or GED required.
• Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.
• Ability to read and interpret mechanical/electrical drawings.
• Proficient in mechanical, electrical, and basic plumbing systems.
• Willingness to travel within the assigned region.

Mansioni

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.
• Assist customers with proper use and maintenance of equipment.
• Maintain service logs, equipment inventory, and ensure parts availability.
• Coordinate with your supervisor to plan efficient installation and service schedules.
• Partner with Sales Representatives to build and maintain professional customer relationships.
• Support product demand and service needs through timely, quality interactions.
• Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.
• Plan and schedule daily, weekly, and monthly service work.
• Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.
• Follow all company policies, work procedures, and safety regulations.

Conoscenze

Read electrical/mechanical drawings

Mechanical proficiency

Electrical proficiency

Formazione

High school diploma or GED

Trade certification

Strumenti

Calibration tools

Electrical testing equipment

Descrizione del lavoro

Join MAPEI Corporation A global leader in manufacturing construction chemicals and building materials — including adhesives, sealants, and specialty products used in flooring, tile, and concrete restoration. We are currently hiring a Dispenser Technician for our Concrete and Cement Admixtures Team. In this role, you’ll collaborate with area sales representatives to support customer installations, maintenance, and troubleshooting of dispenser equipment. You’ll help build customer relationships, ensure operational excellence, and contribute to the continued growth of our admixtures business.

Dispenser Assembly, Installation, and Service

• Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components.
• Assist customers with proper use and maintenance of equipment.
• Maintain service logs, equipment inventory, and ensure parts availability.
• Coordinate with your supervisor to plan efficient installation and service schedules.

Customer Relations & Support

• Partner with Sales Representatives to build and maintain professional customer relationships.
• Support product demand and service needs through timely, quality interactions.
• Call in delivery orders as needed and respond promptly to customer requests — overnight travel may be required.
• Plan and schedule daily, weekly, and monthly service work.
• Execute administrative duties including equipment ordering, expense reports, calibration tracking, and compliance documentation.
• Follow all company policies, work procedures, and safety regulations.

This position is also eligible for an annual discretionary bonus, which is a variable percentage of your base salary, based on individual performance and company results.

• ~ FREE MEDICAL INSURANCE for our employees or the option of a highly competitive medical plan with minimal monthly employee contributions and zero deductibles
• ~401K retirement with up to 6% matching program.
• ~ Excellent dental, vision programs, flex spending accounts, employer paid life insurance and free tele-med physician services.
• ~ tuition reimbursement programs, discounted home/auto insurance programs, supplemental life insurance, and more

• High school diploma or GED required.
• Trade certification or 4+ years’ experience in construction or dispenser equipment preferred.
• Proficient in mechanical, electrical, and basic plumbing systems.
• Ability to read and interpret mechanical/electrical drawings.
• with assistance).
• Strong organizational, planning, and customer service skills.
• Ability to maintain a high travel requirement in the assigned region.

Equal Opportunity Employer – Minority/Female/Disability/Veteran (M/F/D/V)

MAPEI is a world leader in the manufacturing of solutions of excellence for the building industry.

Founded in Milan in 1937, MAPEI has more than 11,000 employees worldwide, with 100 subsidiaries in 57 countries and 86 manufacturing plants in 35 nations.

Our products are sold in residential and commercial channels, including national retail organizations.

Some of our products include mortars, grouts, adhesives, concrete restorations products and various types of concrete and cement admixtures.

We are extremely focused on green and sustainability initiatives, currently channeling 70% of our research work done into the development of sustainable products.