Field Service Technician - Development Program

POWERX; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Incentives for Certifications

Referral Bonus Program

Tuition Reimbursement

Medical, dental, vision, LTD, STD, and

Basic Life/AD&D, and other ancillary

401k program with a company match

Performance Program

PTO including Wellness Days and Paid H

Job summary

POWERX in Phoenix, AZ, through its Field Service Technician – Development Program, offers entry-level training that blends classroom and hands-on experience before deployment to field sites. New hires complete five weeks of paid instruction covering electrical safety, power systems fundamentals, and relay testing, then contribute to nationwide testing and commissioning projects.

Participants advance from assisting senior technicians to independent work as skills and certifications grow, with

Qualifications

• High school diploma or GED.
• OSHA 30-hour, MSHA, NFPA 70E, CPR/First Aid/BBP/AED, or Power DB certificates or training, preferred.
• Working knowledge of protective relay concepts and microprocessor-based relay testing, preferred.
• Progression toward 1–3 years of experience in specialized testing, protection and controls, or commissioning work.

Responsibilities

• Assist senior technicians with electrical field testing, commissioning, and service activities on power systems equipment at customer sites, from basic measurements to acceptance and maintenance testing.
• Execute assigned test points and procedures accurately, taking on more independent testing as experience and certifications grow.

Education

High school diploma or GED

Associate degree or a trade/technical school certificate or diploma

Job description

Field Service Technician - Development Program

Phoenix, Arizona

ABOUT US

At POWERX, we make power work.

We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.

With a multinational footprint across the United States and Canada, we bring technical depth and field-proven experience to every project.

POWERX is built on four pillars, with our people as the foundation.

Guided by our values, HEART, our people-first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.

That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.

In an industry where technology and complexity are ever-changing, we’re ready to help you meet today’s challenges while preparing for tomorrow’s innovations.

Work with a team that’s powered by excellence.

OUR POWERX PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary:

The Field Service Technician – Development Program is a full‑time, entry‑level technical role filled through the POWERX National Technician Development Program. New hires complete five weeks of paid, structured classroom and hands‑on training — covering workplace electrical safety, power systems fundamentals, schematic and blueprint reading, protection and control, testing and commissioning, and microprocessor relay testing — before deploying to the field.

Once in the field, the technician performs a broad range of electric­ual field testing, commissioning, and service activities on power systems equipment at customer sites nationwide, from basic measurements and test‑equipment setup to acceptance and maintenance testing. Technicians begin by assisting senior technicians with foundational tasks and progressively take on more independent work as they gain experience and certifications, including NETA. Over time they can grow into specialized testing, protection and controls (P&C), or commissioning‑focused work. The role exists to build a pipeline of qualified, safety‑first field technicians who support POWERX’s testing, commissioning, and field service commitments to customers nationwide.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Assist senior technicians with electrical field testing, commissioning, and service activities on power systems equipment at customer sites, from basic measurements to acceptance and maintenance testing.
• Execute assigned test points and procedures accurately, taking on more independent testing as experience and certifications grow.

Electrical Safety & Hazard Control

• Apply NFPA 70E requirements and site‑specific safety rules on energized and de‑energized equipment, including PPE, lockout/tagout (LOTO), and live‑dead‑live verification.
• Complete daily job hazard analyses (JHAs), and recognize, report, and help mitigate electrical hazards before they become incidents.

Test Equipment Setup & Operation

• Set up and operate relay test sets (Doble, Omicron, Megger), insulation‑resistance testers, HiPot equipment, digital multimeters, and power‑quality analyzers.
• Build growing proficiency with RTS and relay‑programming software to support relay, breaker, and transformer testing.
• Work with relay test sets (Doble, Omicron, Megger), RTS test software, insulation‑resistance testers (megohmmeters), high‑potential (HiPot) test equipment, digital multimeters, clamp‑on power‑quality analyzers, standard hand tools, and a laptop or tablet for data logging and relay‑programming software.

Documentation & Reporting

• Record test data accurately and, as proficiency grows, help develop test procedures, checkout summaries, and professional reports.
• Use Microsoft Office and Excel to document and report field results clearly.

Training, Certification & Development

• Complete all five weeks of the POWERX National Technician Development Program and continue on‑the‑job learning in the field.
• Pursue industry certifications and credentials, including NETA, with company support.

Customer‑Site Representation

• Represent POWERX professionally at client sites nationwide, maintaining punctuality and adhering to site‑specific safety and access requirements at all times.
• Communicate test findings clearly and professionally to internal teams and customers.

Attributes/Abilities:

• Must pass a satisfactory background check and motor vehicle record (MVR) check.
• Must pass pre‑employment, post‑accident, reasonable‑suspicion, and random drug and alcohol screening.
• Basic understanding of electrical theory and power systems fundamentals, with the ability to learn and apply testing standards and NFPA 70E safety requirements on live equipment.
• Ability to read wire schematics and one‑line diagrams, and to review scopes of work and drawings.
• Growing proficiency with Doble, Omicron, Megger, and RTS test software for relay, breaker, and transformer testing.
• Sound safety judgment, with strict and consistent adherence to PPE, LOTO, live‑dead‑live verification, and daily JHAs as site conditions change.
• Strong verbal and written communication skills, with professional, customer‑facing interpersonal skills.
• Ability to prioritize tasks and maintain attention to detail while working independently in variable field conditions.
• Proficiency in Microsoft Office and Excel for documentation and reporting.
• Coachability during the structured training period and a willingness to pursue industry certifications and credentials.
• Willingness and ability to travel extensively and adapt to changing schedules, sites, and crews.

Experience and Education:

• High school diploma or GED.
• Associate degree or a trade/technical school certificate or diploma, preferred.
• 0–1 years of experience; able to enter the role as an assistant technician performing foundational field‑testing tasks under guidance.
• OSHA 30‑hour, MSHA, NFPA 70E, CPR/First Aid/BBP/AED, or Power DB certificates or training, preferred.
• NETA (International Electrical Testing Association) certification — highly valued and can be pursued after hire with company support, preferred.
• Working knowledge of protective relay concepts and microprocessor‑based relay testing, preferred.
• Progression toward 1–3 years of experience in specialized testing, protection and controls, or commissioning work.

Physical Requirements:

• Ability to lift up to 50 lbs.
• Exposure to adverse conditions.
• Additional exposures include electrical hazards (arc‑flash and shock risk near energized equipment), outdoor substation environments, and data center hot/cold aisles.
• Wear PPE that is mandated and required at divisional level.
• Ability to relocate to Phoenix, AZ for five weeks of paid, in‑person training (company‑provided housing) and to successfully complete all training requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in POWERX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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POWERX may use technology‑assisted tools, including artificial intelligence (AI), to help review applications, match candidate qualifications to job requirements, and support our recruiting team during the hiring process. AI‑assisted tools do not make final employment decisions. All hiring decisions are made by qualified human reviewers.

If you have questions about our use of AI in the hiring process or would like to request an alternative review process where legally required, please contact our Talent Acquisition team at [e-mail].