Field Service Technician (CT)

Insight Global; Waterbury (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a Field Service Technician to travel to customer sites and install, maintain, troubleshoot, and repair diesel-powered and electrical equipment. The role emphasizes diagnosing issues in the field and delivering high-quality service with clear customer communication.

Candidates should have 2–3 years of hands-on diesel and electrical experience, with comfort working in high-voltage environments and travel. HVAC and compressors experience are a plus.

Qualifications

• 2–3 years hands-on diesel engines experience.
• 2–3 years troubleshooting electrical systems.
• Mechanical and electrical systems knowledge with diagnostics.
• Ability to work with high-voltage equipment (480V–4160V).
• Experience diagnosing issues and performing field repairs independently.
• Comfortable traveling to customer sites and field environments.
• Experience with compressors.
• HVAC experience in installation, troubleshooting, or maintenance.
• Familiar with hydraulics or air systems.

Responsibilities

• Travel to customer sites to install, maintain, troubleshoot, and repair equipment.
• Perform routine maintenance and respond to service calls.
• Diagnose issues and implement effective repairs in the field.
• Explain issues and solutions clearly to customers, ensuring service quality.
• Maintain safety and reliability in high-voltage and field environments.

Skills

Diesel engines

Electrical systems

High voltage safety

Field service

Diagnostics

Troubleshooting

Travel to customer sites

HVAC systems

Compressors

Hydraulics

Air systems

Job description

Insight Global is looking for a Field Service Technician to join their team. This person is responsible for traveling to customer sites to install, maintain, troubleshoot, and repair diesel-powered and electrical equipment, ensuring systems operate safely and efficiently. This role requires hands-on experience with diesel engines, electrical systems, and high-voltage environments (480V–4160V), along with the ability to diagnose issues and perform repairs independently in the field. The technician will perform routine maintenance, respond to service calls, and communicate directly with customers to explain issues and solutions while delivering a high level of service. Candidates should be comfortable working in dynamic environments with frequent travel, and experience with compressors or HVAC systems is considered a strong plus

Skills and Requirements

• 2–3 years of hands-on experience working with diesel engines and equipment
• 2–3 years of experience troubleshooting and repairing electrical systems
• Strong understanding of mechanical and electrical systems, including diagnostics and repair
• Ability to safely work with high-voltage equipment (480V–4160V)
• Experience troubleshooting, identifying issues, and performing field repairs independently
• Comfortable traveling to customer sites and working in field environments
• Experience working with compressors
• HVAC experience (installation, troubleshooting, or maintenance)
• Familiarity with additional systems such as hydraulics or air systems

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].