Field Service Technician - Copiers & Printers

Flex Technology Group; Dallas (TX); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Career growth opportunities

Job summary

Flex Technology Group is seeking a Experienced Copier/Printer Service Technician in the Dallas–Fort Worth area. The role involves maintaining and repairing office equipment across a designated territory, with a strong emphasis on customer service and technical proficiency.

The candidate should bring proven repair experience, basic networking knowledge, and the ability to work independently while traveling daily to client sites.

Qualifications

• High School Diploma or equivalent
• Minimum 21 years of age
• Valid driver's license with a clean driving record
• Ability to lift and transport equipment up to 50 lbs
• Strong mechanical and electrical aptitude
• Proven experience repairing office equipment (copiers/printers)
• Basic networking knowledge (print drivers, connectivity troubleshooting)
• Strong problem-solving and organizational skills
• Ability to work independently and manage time effectively

Responsibilities

• Service and repair copiers and printers with minimal supervision
• Diagnose and resolve hardware, software, and basic network-related issues
• Install and configure equipment, including scanning in peer-to-peer environments
• Perform preventative maintenance to maximize device uptime
• Manage parts inventory and supplies according to company standards
• Maintain an organized service vehicle, tools, and schedule
• Build and maintain strong customer relationships
• Support sales teams by identifying potential upgrade or replacement opportunities
• Ensure a professional appearance and excellent customer experience at all times

Skills

Copier/printer repair

Mechanical aptitude

Electrical aptitude

Networking basics

Time management

Customer service

Independence

Education

High School Diploma or equivalent

Job description

Flex Technology Group is seeking a Experienced Copier/Printer Service Technician in the Dallas–Fort Worth area. The role involves maintaining and repairing office equipment across a designated territory, with a strong emphasis on customer service and technical proficiency.

The candidate should bring proven repair experience, basic networking knowledge, and the ability to work independently while traveling daily to client sites.