Field Service Technician – Coffee Equipment Installations

Community Coffee Company, L.L.C.; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Community Coffee Company, L.L.C. is seeking a Field Service Technician to install, maintain, repair and remove brewing and serving equipment at customer locations. The role emphasizes hands-on problem solving, mechanical and electrical troubleshooting, and prompt service to support the sales function.

You will prioritize service Calls, drive to sites, perform on-site tasks, and ensure equipment performs reliably to meet customer expectations.

Qualifications

• High school diploma or equivalent is required.
• At least 3 years of experience in HVAC, electrical, appliance repair, or similar mechanical field.
• Valid driver's license with an acceptable driving record; CDL may be required depending on location.
• Must be at least 21 years of age.
• Familiarity with handheld computer devices; proficiency with MS Office; SAP S/4HANA is a plus.
• Must successfully complete a pre-employment physical.
• Internal Only: Experience with Community Coffee may fulfill this requirement with approval.

Responsibilities

• Prioritize and schedule service calls, installations, removals, and preventive maintenance.
• Drive a company vehicle to customer locations for on-site service tasks.
• Install and remove brewing and serving equipment, using basic plumbing and electrical skills.
• Diagnose issues by observing equipment performance and applying troubleshooting techniques.
• Repair or replace defective parts and test equipment after service.
• Perform preventive maintenance to minimize disruption and extend equipment life.
• Manage parts inventory and initiate purchase orders as required.
• Document work orders, parts usage, installations, removals, and repairs.
• Maintain vehicle cleanliness and schedule maintenance.
• Safely handle, label, and store defective or warranty-eligible parts.
• Collaborate with sales reps and customers to confirm needs and placement.
• Support bench repair work or in-shop servicing when needed.
• Report property damage caused by equipment and assist in documenting incidents.

Skills

Handheld devices

Microsoft Office

SAP S/4HANA

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Community Coffee Company, L.L.C. is seeking a Field Service Technician to install, maintain, repair and remove brewing and serving equipment at customer locations. The role emphasizes hands-on problem solving, mechanical and electrical troubleshooting, and prompt service to support the sales function.

You will prioritize service Calls, drive to sites, perform on-site tasks, and ensure equipment performs reliably to meet customer expectations.