Field Service Technician - Chicago, IL

IQVIA; Chicago (IL); On-site; Part time

Job summary

IQVIA is looking for a Field Service Technician in Chicago to support healthcare systems with medical device installations and technical support. This per diem role offers a flexible schedule, extensive travel, and the opportunity to develop technical and leadership skills in a leading healthcare company.

Qualifications

• 1+ year of technical experience required.
• Experience in IT support, electronics, or pharmacy technology is a plus.
• Valid driver's license and reliable transportation required.

Responsibilities

• Perform installation, configuration, and updates for medical devices.
• Troubleshoot device and network issues independently.
• Educate healthcare staff on device utilization.

Skills

Troubleshooting

Technical expertise

Customer-focused support

Education

Associate degree in biomedical, IT, or electronics

Tools

Automation equipment

Job description

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Job Description:

IQVIA is seeking Field Service Technicians to support healthcare systems nationwide by installing and optimizing medical device technology. In this role, you will collaborate with healthcare professionals, providing technical expertise on hardware and software installations, troubleshooting, and educational training for automated medication dispensing devices. This per diem position offers a flexible schedule with extensive travel, allowing you to develop technical and leadership skills with a leading healthcare company.

Responsibilities:

• Perform installation, configuration, and updates for medical devices, software, and networking systems.
• Conduct routine checks to verify proper functionality after setup.
• Troubleshoot device and network issues, resolving technical problems independently or escalating complex cases.
• Provide customer-focused technical support in a professional, responsive, and resourceful manner.
• Educate healthcare staff on device utilization and software functionality.
• Participate in upgrades, preventative maintenance, and system migrations.
• Maintain compliance with hospital vendor credentialing requirements.
• Follow calibration protocols for servicing equipment.
  
  

Consultant Requirements:

• Ability to travel extensively for field-based service assignments.
• Associate degree in biomedical, IT, electronics, or a related field preferred.
• 1+ year of technical experience required; 3+ years in a field technician role preferred.
• Experience in IT support, electronics, biomedical engineering, or pharmacy technology is a plus.
• Prior military experience in electronics or IT roles encouraged to apply.
• Strong troubleshooting abilities in electronics, mechanics, and electromechanical systems.
• Familiarity with automation equipment in healthcare settings preferred.
• A+ certification preferred.
• Valid driver’s license and reliable transportation required.
• Must live within one hour of a major airport for travel efficiency.
  
  

Job Requirements:

• Ability to lift up to 70 lbs and perform physical tasks such as pushing, pulling, bending, and standing for extended periods.
• Must set scheduled availability in IQVIA systems to receive assignments.
• Must maintain personal parts inventory, sourcing from approved vendors.
• Open availability Monday–Friday; work occurs 28–32 hours per week, plus travel time.
• Position requires some nights and weekends based on customer needs.
• Travel is regional, national, and local, with work scheduled during weekdays.
• Duties may require compliance with hospital vaccine and credentialing requirements.
  
  

About IQVIA:

IQVIA is dedicated to advancing healthcare by optimizing technology and streamlining operations in fast-paced medical environments. We empower professionals to enhance patient outcomes, improve efficiency, and drive innovation in healthcare.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $30-$32 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Part-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Pharmaceutical Manufacturing

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