Field Service Technician, Billings, MT

Sandvik; Billings (MT); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Competitive benefits package

Training & development opportunities

Job summary

Sandvik Mining is seeking a Field Service Technician in Billings, MT, with a strong mechanical or electrical background to troubleshoot, repair and maintain underground mining equipment at customer sites.

The role covers the Billings area (with occasional Idaho assignments), requires about 50% travel, and includes a company vehicle. Candidates should have at least 7 years of related experience, underground exposure, and the ability to read blueprints and schematics.

Qualifications

• Technical certification or diploma in mechanical or electrical fields with a minimum of 7 years of field/technical experience.
• Underground mining experience plus heavy-duty diesel and high-voltage electrical exposure.
• Ability to read blueprints and interpret equipment schematics; strong troubleshooting and customer-facing communication.

Responsibilities

• Troubleshoot, repair, and maintain mechanical and electrical components of underground mining equipment.
• Perform new equipment commissioning and on-site training with minimal supervision.
• Travel approximately 50% to customer sites; operate both underground and surface work sites.

Skills

Diagnostic skills

Blueprints & schematics

Communication skills

Safety awareness

Team collaboration

Education

Technical certification or diploma (mechanical/electrical)

Job description

Sandvik Mining is looking for a Field Service Technician – Billings, MT. If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity! Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact. Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying.

Key Responsibilities:

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Billings, MT market (Sometimes Idaho). Much of this work will be done underground. Some sites have surface shops, but a lot of this work will be underground. Primary focus of the work is on bolters/drillers, some diesel trucks, loaders – hydraulics, engine, electrical.

Inspect equipment for proper performance and determines faults and malfunctions. Adjust equipment and repair/replace defective parts components or systems according to scopes of work. Tests repaired equipment to ensure proper operational performance. Complete accurate time records, technical reports, failure reports, and parts lists. Actively participate in continuous improvement initiatives. Stay current with the industry, customer, product developments and technical best practices. Customer Service Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction. Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies. Ensure customer satisfaction within the area of primary responsibility.

The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.

The Field Service Technician will possess:

Attributes of a safety champion, capable of working alone and stopping work if required. Excellent troubleshooting ability with strong diagnostic and problem-solving skills. Have knowledge of hydraulics, pneumatics and electrical systems. Must conform to ISO standards.

Minimum Qualifications:

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 7 years industry related experience. Must have underground experience. Technical experience to include diesel and high voltage electrical experience. Success in team environments, with excellent communication skills. Previous success in self-motivated roles. Previous success in customer satisfaction. Ability to read blueprints, and interpret equipment schematics.

Preferred qualifications:

Active Listening skills. Success with both internal as well as external customers. Flexibility in the workplace.

Location:

Billings, MT

Travel Requirements:

At least 50% of time, via truck or air

Compensation Range:

$35.00 to $45.00/hour

Schedule:

Can be 4 12’s + travel time. Schedule and hours will vary.

Work authorization:

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship. (Please note: temporary work authorizations, including OPT, do not meet this requirement.) This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [e-mail].

Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering.

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations.