Field Service Technician, Billings, MT

Sandvik; Mebane (NC); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Company vehicle

Learning & development

Job summary

Sandvik Mining is seeking a Field Service Technician to support underground mining equipment across customer sites, primarily in Billings, MT, with travel to nearby regions. The role includes troubleshooting, repair, commissioning, and hands-on maintenance with strong emphasis on safety and regulatory compliance.

The ideal candidate has a mechanical or electrical background, 7+ years in the field, and experience reading schematics and blueprints.

Qualifications

• Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 7 years industry related experience.
• Underground mining experience required.
• Experience with diesel and high voltage electrical systems.
• Strong communication and teamwork skills.
• Reading blueprints and interpreting equipment schematics.

Responsibilities

• Inspect equipment for proper performance and determine faults.
• Adjust equipment and repair/replace defective parts, components or systems according to scopes of work.
• Test repaired equipment to ensure proper operational performance.
• Complete accurate time records, technical reports, failure reports, and parts lists.
• Actively participate in continuous improvement initiatives.
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility.

Skills

Troubleshooting

Diagnostic skills

Communication skills

Team player

Self-motivated

Safety champion

Reading blueprints

Underground work

Travel readiness

Education

Technical certification or diploma in mechanical or electrical fields

Tools

Hydraulics

Pneumatics

Electrical systems

Diesel engines

High voltage experience

Job description

Sandvik Mining is looking for a Field Service Technician – Billings, MT.

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity!

Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits , strong support for learning and professional development , and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long-term impact.

Business area Mining isa global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applicationsinclude rock drilling, rock cutting, loading and hauling, tunneling and quarrying.

Key Responsibilities:

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Billings, MT market (Sometimes Idaho). Much of this work will be done underground. Some sites have surface shops, but a lot of this work will be underground. Primary focus of the work is on bolters/drillers, some diesel trucks, loaders – hydraulics, engine, electrical.

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices Customer Service
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
• Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility

The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions . As this role requires approximately 50% travel, you will be provided with a company vehicle.

The Field Service Technician will possess:

• Attributes of a safety champion, capable of working alone and stopping work if required
• Excellent troubleshooting ability with strong diagnostic and problem-solving skills
• Have knowledge of hydraulics, pneumatics and electrical systems
• Must conform to ISO standards

Minimum Qualifications:

• Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 7 years industry related experience.

• Must have underground experience

• Technical experience to include diesel and high voltage electrical experience.

• Success in team environments, with excellent communication skills

• Previous success in self-motivated roles

• Previous success in customer satisfaction

• Ability to read blueprints, and interpret equipment schematics

Preferred qualifications:

• Active Listening skills
• Success with both internal as well as external customers
• Flexibility in the workplace

Location: Billings, MT

Travel Requirements: At least 50% of time, via truck or air

Compensation Range: $35.00 to $45.00/hour

Schedule: Can be 4 12's + travel time. Schedule and hours will vary.

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [e-mail]. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.