Field Service Technician - Beverage & Chemical Equipment

Performance Food Group (New); Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Performance Food Group in Des Moines, IA, hires a Service Equipment Installer/Technician to install and service dishwashers, chemical dispensers, and beverage machines at customer sites. You will be part of a team delivering essential equipment support for foodservice operations.

Responsibilities include 2-hour customer response, on-call rotations, inventory management, periodic maintenance, and accurate record-keeping; you’ll also bill customers and manage parts and price lists.

Qualifications

• High School Diploma/GED or equivalent experience.
• 6 Months - 1 Year Equipment sales and/or maintenance experience.
• Valid Driver License, Valid and in State

Responsibilities

• Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
• Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary. Performs annual inventory of shop, truck, parts, and equipment, and monthly inventories of equipment.
• Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
• Installs and/or removes equipment, as required (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines.)
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers, as required, based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Equipment maintenance

On-site service

Time management

Education

High School Diploma/GED or equivalent experience

Job description

Performance Food Group in Des Moines, IA, hires a Service Equipment Installer/Technician to install and service dishwashers, chemical dispensers, and beverage machines at customer sites. You will be part of a team delivering essential equipment support for foodservice operations.

Responsibilities include 2-hour customer response, on-call rotations, inventory management, periodic maintenance, and accurate record-keeping; you’ll also bill customers and manage parts and price lists.