Field Service Technician: Bathware Repairs (Travel)

MAAX Bath Inc.; Manchester (NH); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Job summary

American Bath Group is seeking Field Service Technicians to provide hands-on repair coverage across assigned regional territories in the Northeast. You will diagnose issues, perform finish-sensitive repairs, plan travel, and maintain tools and inventory while protecting customer spaces.

The role emphasizes reliable in-house repair coverage, clear documentation, and meeting a 14-day service expectation with minimal supervision.

Qualifications

• Hands-on repair craftsmanship with quality inspection.
• Troubleshooting from symptoms to root cause.
• Experience owning a field-service workload with limited supervision.
• Professional customer communication and escalation skills.
• Valid, unrestricted driver's license and clean driving record.
• Willingness to complete required tool assessment.

Responsibilities

• Diagnose product and service issues and choose repair path.
• Perform hands-on structural and finish-sensitive repairs.
• Plan daily schedules and travel across regional territory.
• Maintain vehicle, tools, and repair materials.
• Protect homes and job sites; maintain professional conduct.
• Document each job with notes, photos, and status updates.

Skills

Hands-on repair

Customer communication

Self-directed

Mobile field service

Driver's license

Tools

Power tools

Materials handling

Job description

American Bath Group is seeking Field Service Technicians to provide hands-on repair coverage across assigned regional territories in the Northeast. You will diagnose issues, perform finish-sensitive repairs, plan travel, and maintain tools and inventory while protecting customer spaces.

The role emphasizes reliable in-house repair coverage, clear documentation, and meeting a 14-day service expectation with minimal supervision.