Field Service Technician at Sensus USA, Inc.

University of Delaware; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Generous retirement savings plan

Generous PTO package and paid holidays

Career progression and development plans

Employee discount programs

Job summary

Xylem is seeking a Field Service and Inventory Technician to join their team in Fort Lauderdale, FL. This dual-role position involves both field service and warehouse operations, including installing and maintaining water purification equipment and managing inventory. Ideal candidates will have a high school diploma and some technical experience. The position offers health benefits from day one, a generous PTO package, and opportunities for career progression, alongside the chance to make a meaningful impact in water sustainability.

Qualifications

• High school diploma or equivalent.
• Preferred 1-2 years of technical experience.
• Experience with Microsoft Office and smart devices.

Responsibilities

• Install, service, and maintain water purification equipment.
• Receive, inspect, stock, and organize parts in the warehouse.
• Maintain accurate inventory levels.

Skills

Technical experience

Mechanical skills

Inventory control

Customer service

Microsoft Office

Education

High school diploma or equivalent

Job description

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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Field Service and Inventory Technician to report to our Fort Lauderdale, FL location and support both field service operations and inventory/warehouse functions. This role is approximately 50% field-based and 50% warehouse/inventory-focused, supporting our water treatment equipment and service teams across the surrounding area.

What your day will look like as a Field Service and Inventory Technician

The Field Service and Inventory Technician is responsible for the installation, service, and maintenance of water purification equipment at customer sites, utilizing a company service vehicle. In addition, this role plays a key part in warehouse operations, inventory management, and material readiness to ensure efficient field service execution.

Field Service Responsibilities (Approximately 50%)

• Install, service, troubleshoot, and maintain water treatment and purification equipment at customer sites
• Perform routine maintenance, inspections, and basic repairs
• Identify and resolve potential safety concerns at customer locations
• Maintain a high level of professionalism in a customer‑facing role
• Accurately document service activities using Microsoft Office tools and smart devices
• Participate in a compensated on-call rotation with occasional afternoons/weekends

Inventory & Warehouse Responsibilities (Approximately 50%)

• Receive, inspect, stock, and organize parts, tools, and water treatment equipment in the warehouse
• Maintain accurate inventory levels through tracking, cycle counts, and system updates
• Pick, stage, and prepare materials and equipment for scheduled field service jobs
• Coordinate inventory replenishment and communicate material needs with service and operations teams
• Maintain a clean, safe, and organized warehouse environment
• Load and unload service vehicles as needed to support daily operations

Equipment‑specific training will be provided. We are willing to train the right person; however, prior technical, mechanical, plumbing, warehouse, or inventory experience is strongly encouraged.

This position has general day shift hours with overtime opportunities.

Benefits for Field Service and Inventory Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment
• Generous retirement savings plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and a competitive benefits package. If you believe we would be the right fit for you, please apply today.

Position Requirements for Field Service and Inventory Technicians

• High school diploma or equivalent
• One year of work experience preferred
• 1–2 years of technical experience preferred; industrial or commercial process water experience a plus
• Warehouse, inventory control, or logistics experience preferred
• Experience with Microsoft Office and the ability to utilize smart devices
• Ability to work in a high customer‑facing role
• Ability to identify and remedy potential safety concerns
• Ability to lift, move, and handle equipment and materials in a warehouse environment
• Ability to pass a background check, drug screen, MVR, and DOT physical
• Valid driver’s license with a clean driving record

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.