Field Service Technician Apprenticeship

Pro-Tech Maintenance and Repair; Castro Valley (CA); On-site; USD 26,174 - 38,572; Full time

Benefits offered by this job

401(k)

401(k) matching

Free uniforms

Health insurance

Paid time off

Training & development

Restaurant Equipment Service Tech Appr

Job summary

Pro-Tech Maintenance and Repair in Castro Valley, CA, seeks a Restaurant Equipment Service Technician Apprentice to repair high speed cook restaurant equipment, respond to dispatches, and service commercial food equipment at customer locations using a company vehicle.

Professionalism, strong customer service, and safety are emphasized. Training from the company is provided; expect on-call weekends and a path toward skilled technician status.

Qualifications

• Strong mechanical aptitude and troubleshooting skills.
• Valid State Driver’s License and clean driving record.
• Ability to lift 50+ pounds and work around high power lines.
• Willing to learn and follow directions; good listening skills.
• Background check required; positive customer service attitude.

Responsibilities

• Repair and service on commercial food equipment at customer locations.
• Dismantle and inspect machines to identify malfunctions; replace worn parts.
• Install, repair, or maintain equipment and perform routine maintenance.
• Complete work orders accurately and submit on time.
• Communicate effectively with customers, managers, and dispatchers.
• Operate company vehicle safely and responsibly; on-call weekends.

Skills

Mechanical aptitude

Troubleshooting

Valid driver’s license

Customer service focus

Bilingual (Spanish/Mandarin/Chinese) a

Job description

Benefits:

401(k)

401(k) matching

Free uniforms

Health insurance

Paid time off

Training & development

Restaurant Equipment Service Technician Apprenticeship

Pro-Tech has been servicing the food service industry for the last 37 years (Hot Side). If you are an excellent technician that focuses on customer service with a verifiable employment history, this is your chance to join a reputable team!

Summary:

Repair high speed cook restaurant equipment. Respond to dispatches and drive a company vehicle to provide maintenance, installation and service on commercial food equipment at customer locations.

Responsibilities:

Must be professional, courteous and respectful to our customers as well as fellow employees.

Communicate effectively with customers, managers/dispatchers.

Develop rapport with each customer to understand the right products, parts and services needed.

Responsible for completion of assigned work orders using company-owned vehicle.

Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.

Inspect parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.

Perform effective equipment installation, removal, repair or maintenance to ensure high levels of customer satisfaction and product performance.

Operate small hand tools and drills for machine repair. Comfortable and carful working around high power lines.

Ability to read and understand the different settings of a multi-meter.

Accurately maintain, stock, and document equipment, parts and consumables inventory.

Complete all paperwork accurately and completely for each job completed and submit on time.

Demonstrate willingness and capacity to be trained on most commercial food equipment that is in, or added to the company line.

Participate in a rotational weekend schedule "On-Call"

The purpose of this job description is to serve as a general description and summary of the major duties and job responsibilities. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the hired technician may be required to perform other duties not listed here but may be essential for Pro-Tech Technicians.

Required Skills:

Follow directions and willing to learn.

Listens well and retains instructions; accepts constructive feedback from supervisor.

Strong mechanical aptitude and troubleshooting skills

Familiarity with industrial tools and equipment

Ability to handle physical workload

You must have a clean back ground check.

A positive and supportive attitude towards customers, both internal and external.

Exceptional troubleshooting skills (mechanical and electrical).

Must possess valid State Driver's License, and acceptable driving record (max 1 ticket on record).

Ability to work in a fast-paced environment and juggle multiple priorities.

A track record of being consistent with attendance and prompt arrival at work and meetings.

Able to think quickly, assess a situation and make a sound decision.

Always thinks about safety

Bilingual in Spanish, Mandarin or Chinese is a plus

Able to work effectively with others and independently. * Physical ability to lift 50+ pounds *Ability to climb a latter. *

Must have stable work history with verifiable reference

Benefits:

Training

Company provided uniform, non-slip shoes, vehicle, tools, and equipment

9 paid holidays (after 6 months)

Medical coverage

Disability insurance

Paid time-off

Company 401K. Company matches up to 7% of contributions.

Pro-Tech is an equal opportunity employer. Pro-Tech conducts background checks on applicants who accept employment offers.

Job Type: Full-time

Starting Salary: $19.00/hour to $28.00/hour (depending on skill level). Career potential of 110k year.