Field Service Technician - Agriculture & Diesel Equipment

West Hills Tractor Inc.; Jonesborough (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly salary (based on experience)

Tech Incentive Plan

Medical care coverage

Dental coverage

Vision coverage

Paid vacation

Simple retirement plan

Job summary

West Hills Tractor, Inc. is seeking a Service Technician to diagnose and repair tractors, hay tools, and light construction equipment.

You will maintain product knowledge for brands like New Holland and Case IH, perform field diagnostics, and prepare required reports. You will ensure warranty repairs are accurately diagnosed and documented, work closely with customers for optimal ownership experience, and fulfill duties as directed by the Service Manager & Shop Foreman.

Qualifications

• Certificate or degree from college or technical school; or 5 years related experience and/or training as pertains to Ag Diesel Mechanics & Systems
• Basic computer skills
• Excellent communication skills
• Dependable, punctual, and career-oriented
• Maintain a professional appearance
• Ability to sit, stand, climb, lift 50 lbs., grasp, reach, stoop, and crouch, speak, listen and motor coordination skills
• Own a variety of tools to perform repairs
• Pass a pre-employment drug screen and criminal background check
• Reliable source of transportation

Responsibilities

• Diagnose and repair tractors, hay tools, & light construction equipment
• Maintain technical and product knowledge of New Holland, Case IH, & other various products
• Perform diagnostic and repairs in the field
• Prepare all reports and forms required in conjunction with work assignments
• Ensure warranty repairs are properly diagnosed, documented, and charged
• Work closely with customers to provide the best total ownership experience of their equipment
• Perform other duties as requested by the Service Manager & Shop Foreman

Skills

Tractor repair

Communication

Education

College/technical degree or 5 years related experience

Tools

Repair tools

Job description

West Hills Tractor, Inc. is seeking a Service Technician to diagnose and repair tractors, hay tools, and light construction equipment.

You will maintain product knowledge for brands like New Holland and Case IH, perform field diagnostics, and prepare required reports. You will ensure warranty repairs are accurately diagnosed and documented, work closely with customers for optimal ownership experience, and fulfill duties as directed by the Service Manager & Shop Foreman.