Field Service Technician (Access Control) Charlotte North Carolina

Parabit Systems; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Life insurance

Company car

Travel/supply purchase expense account

401k

Job summary

Parabit Systems is seeking Field Technicians in Charlotte, NC to install and service access control, door hardware and CCTV systems. You will perform cable terminations, tool usage, and on-site support for system installations and service calls.

Responsibilities include reporting, coordinating with dispatch, maintaining inventory, and ensuring quality workmanship. A valid driver license, clean credit report and willingness to work flexible hours are required.

Qualifications

• 3-5 years experience with installation and service of ATM lobby card access control systems
• 3-5 years experience with door lock/exit hardware
• 3-5 years experience with analog and IP CCTV surveillance systems
• 3-5 years experience with cable pulls to local and national electrical codes
• 3-5 years experience with operation of power tools in a safe and responsible manner
• 3-5 years experience with cable terminations: Cat5 Ethernet, Telco RJ11, 66/110 blocks, coax and B-nut
• Strong verbal and written communication skills
• Locksmith experience is a plus
• Capable of working on a ladder

Responsibilities

• Complete and submit all forms and reports in a professional and timely manner
• Prompt communication with dispatcher and dispatch system on status of travel and work performed
• Provide remote and on-site support to service calls and system installations
• Maintain vehicle inventory
• Minimize return visits by performing quality service and installations
• Maintain proper operation of tools required for work performed
• Maintain company vehicle with recommended service
• Follow company dress code

Skills

Access control systems

CCTV surveillance systems

Door hardware

Cable pulls

Power tool operation

Cable terminations

Verbal and written communication

Locksmith experience

Ladder safety

Education

Trade School or equivalent

Tools

Drills

Sawzall

Jig saws

Chop saws

Grinders

Excel

Word

Email

Job description

JOB DESCRIPTION

Parabit is and has been experiencing explosive growth with its recently developed access control system known as SkimGard. As a result, Parabit is seeking Field Technicians in the Charlotte North Carolina. Candidate must have an in-depth knowledge and understanding of Access Control and Analog/IP Surveillance Systems. Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.

JOB QUALIFICATIONS

• 3 - 5 years experience with Installation and Service of:
  • ATM Lobby Card Access Control Systems
  • Door Lock/Exit Hardware
  • Analog and IP CCTV Surveillance Systems
  • Cable Pulls to Local and National Electrical Codes
• 3 - 5 years experience with:
  • Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
• 3 - 5 years experience with Cable Terminations:
• Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.
• Driver's license in good standing (2 points or less on record).
• Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).
• Good verbal and written communication skills.
• Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).
• Working knowledge of Excel, Word and Email.
• Locksmith experience a plus.
• Capable of working on a ladder.

PRIMARY RESPONSIBILITIES

• Complete and submit all forms and reports in a professional and timely manner.
• Prompt communication with dispatcher and dispatch system on the status of all travel and work performed.
• Provide on-call phone, remote and on-site support to service call requests and system installations.
• Maintain vehicle inventory.
• Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.
• Maintain proper operation of tools required for work performed.
• Maintain company vehicle (scheduled and as required service) with authorized service companies
• Follow company standard dress code.

JOB REQUIREMENTS

• Must be available to be on-call for remote and on-site service.
• Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM.
• Provide remote and on-site support for customers, resellers, suppliers and vendors.
• Ability to work independently.
• Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request.
• Willing to take on challenges and learn/train on all equipment installed.
• Ability to prioritize and manage multiple assignments/tasks.
• Completion of paperwork and system data entry of all work performed, and parts used from techs inventory.
• Provide and maintain excellent communication, work performance and organizational skills
• Trade School or equivalent.

• competitive pay
• health benefits
• life insurance
• company car
• travel/supply purchase expense account
• 401k

About Parabit - With its Headquarters located on the south shore of Nassau County in New York, Parabit Systems is well established company that is rapidly expanding into additional key markets. Since 1995, Parabit has developed into a leading manufacturer and integrator of ATM Card Access Control, Building Access Control, Kiosks, Courtesy Phone, Emergency/911 Phone, CCTV/IP Camera, DVR and NVR and Digital Signage equipment.

All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.