Field Service Technician (Access Control) Charlotte North Carolina

Parabit Systems; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Highly Competitive Compensation

Company Vehicle

Medical, Dental, and Vision Insurance

401K

Gym Reimbursement

Personal Time Off

Job summary

A growing technology company is seeking a Field Technician in North Carolina. This role involves installation and service of access control and surveillance systems. Candidates must have 3-5 years of relevant experience, knowledge of power tools, and effective communication skills. Comprehensive benefits include competitive compensation, training, and health insurance. Flexibility for on-call duties is required. Interested individuals should submit their resumes via email.

Qualifications

• 3-5 years experience with installation and service of access control systems.
• Experience in operating power tools and equipment responsibly.
• Driver's license in good standing is required.

Responsibilities

• Complete forms and reports professionally and timely.
• Maintain vehicle inventory.
• Provide remote and on-site support.

Skills

Access Control Knowledge

Surveillance Systems

Power Tools Operation

Communication Skills

Cable Termination

Locksmith Experience

Education

Trade School or equivalent

Job description

Parabit is and has been experiencing explosive growth with its recently developed access control system known as SkimGard. As a result, Parabit is seeking Field Technicians in the North Carolina region. Candidate must have an in-depth knowledge and understanding of Access Control and Analog/IP Surveillance Systems. Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.

JOB QUALIFICATIONS

• 3 - 5 years experience with Installation and Service of:
  • ATM Lobby Card Access Control Systems
  • Door Lock/Exit Hardware
  • Analog and IP CCTV Surveillance Systems
  • Cable Pulls to Local and National Electrical Codes
• 3 - 5 years experience with:
  • Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
• 3 - 5 years experience with Cable Terminations:
• Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.
• Driver's license in good standing (2 points or less on record).
• Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).
• Good verbal and written communication skills.
• Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).
• Working knowledge of Excel, Word and Email.
• Locksmith experience a plus.
• Capable of working on a ladder.

PRIMARY RESPONSIBILITIES

• Complete and submit all forms and reports in a professional and timely manner.
• Prompt communication with dispatcher and dispatch system on the status of all travel and work performed.
• Provide on-call phone, remote and on-site support to service call requests and system installations.
• Maintain vehicle inventory.
• Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.
• Maintain proper operation of tools required for work performed.
• Maintain company vehicle (scheduled and as required service) with authorized service companies
• Follow company standard dress code.

JOB REQUIREMENTS

• Must be available to be on-call for remote and on-site service.
• Standard Work Schedule: Monday - Friday 8:00 AM - 4:30 PM.
• Provide remote and on-site support for customers, resellers, suppliers and vendors.
• Ability to work independently.
• Ability to manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request and what was done to repair the service request.
• Willing to take on challenges and learn/train on all equipment installed.
• Ability to prioritize and manage multiple assignments/tasks.
• Completion of paperwork and system data entry of all work performed, and parts used from techs inventory.
• Provide and maintain excellent communication, work performance and organizational skills
• Trade School or equivalent.

Parabit offers comprehensive benefits including:

• Highly Competitive Compensation
• Company Training
• Company Vehicle, Laptop, Credit Card, and Cell Phone
• Medical, Dental, Vision and Life Insurance, and supplemental options
• 401K
• Gym Reimbursement
• Personal Time Off

Please submit your resume via email to [e-mail]. About Parabit - Headquarters on the south shore of Nassau County, New York, Parabit Systems is well established company that is rapidly expanding into additional key markets. Since 1995, Parabit has developed into a leading manufacturer and integrator of access control systems, surveillance products and systems, alarm systems, kiosks, mobile charging stations, emergency/courtesy communication equipment, digital signage equipment and custom enclosures.

All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.