Field Service Technician 2

Cyclonaire- Pneumatic Conveying Solutions; United States; Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA with company contribution

401(k) with company match

Life and AD&D insurance

Paid time off

10 paid holidays

PPE reimbursement

Job summary

Cyclonaire is seeking a Field Service Technician 2 to join our Customer Support Services team. You will travel to customer facilities to commission and start up pneumatic conveying systems, troubleshoot and repair equipment, perform preventative maintenance, and help customers achieve optimal Cyclonaire performance.

This high-travel role requires independence, strong problem-solving in varied industrial environments, and representing Cyclonaire at customer sites with a focus on safety and

Qualifications

• Associate degree or equivalent technical experience in electromechanical technology or related field.
• 2–4 years of progressive field service, industrial maintenance, or similar technical experience.
• Strong mechanical and electrical troubleshooting skills.
• Working knowledge of industrial controls; PLC-based system experience is preferred.

Responsibilities

• Independently commission and start up standard Cyclonaire systems, including verifications and training.
• Troubleshoot, maintain, and repair mechanical, electrical, pneumatic, and control-related equipment and systems.
• Perform system calibrations, I/O checkouts, and preventative maintenance.
• Diagnose issues, determine root causes, and implement corrective actions.
• Serve as primary Cyclonaire representative at customer sites.
• Train customer personnel on system operation and maintenance.
• Complete service reports and documentation on time.
• Support and mentor Level I Field Service Technicians.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Industrial controls knowledge

Independent work

Customer-service skills

Travel willingness

Driver's license

Education

Associate degree in Electromechanical Technology or related field

Equivalent technical experience

Tools

PLC-based systems

Controls knowledge

Job description

York, Nebraska | Field-Based; Remote | Full-Time Are you a hands-on technical problem solver who enjoys figuring out how things work, working directly with customers, and seeing equipment come to life in the field?

York, Nebraska | Field-Based; Remote | Full-Time Are you a hands-on technical problem solver who enjoys figuring out how things work, working directly with customers, and seeing equipment come to life in the field?

Cyclonaire is looking for an experienced Field Service Technician 2 to join our Customer Support Services team. In this role, you'll travel to customer facilities to commission and start up pneumatic conveying systems, troubleshoot and repair equipment, perform preventative maintenance, and help customers get the best performance from their Cyclonaire systems.

This isn't a role where every day looks the same. You'll work independently in a variety of industrial environments, solve real-world technical challenges, and serve as a trusted Cyclonaire representative at customer sites.

What You'll Do

• Independently commission and start up standard Cyclonaire systems, including pre-startup readiness verification, system checkout, I/O verification, functional testing, equipment setup, troubleshooting, system validation, customer training, and documentation.
• Troubleshoot, maintain, and repair mechanical, electrical, pneumatic, and control-related equipment and systems.
• Perform system calibrations, I/O checkouts, functional testing, and preventative maintenance.
• Diagnose standard and moderately complex equipment and system issues, determine root causes, and implement appropriate corrective actions.
• Recognize complex or system-level issues and engage additional technical resources when needed.
• Serve as the primary Cyclonaire representative during assigned customer-site activities.
• Train customer personnel on standard system operation and maintenance.
• Complete service reports and other required documentation accurately and on time.
• Support and mentor Level I Field Service Technicians as they develop their technical and commissioning skills.

What We’re Looking For

• Associate degree in Electromechanical Technology or a related field, or equivalent technical experience
• Typically 2–4 years of progressive field service, industrial maintenance, or similar technical experience
• Strong mechanical and electrical troubleshooting skills
• Working knowledge of industrial controls; PLC-based system experience is preferred
• Ability to work independently and make sound technical decisions in industrial environments
• Strong communication and customer-service skills
• Willingness and ability to travel extensively — up to 80–90%, including domestic and international travel
• Valid driver's license and ability to obtain and maintain a valid passport

Our Core Values

How We Work Matters Just As Much As What We Accomplish. At Cyclonaire, Our Core Values Guide How We Work With Our Customers And Each Other

We Can't Be Awesome Without Doing Something Hard

We take on challenges, solve difficult problems, and keep learning.

An Attitude of Ownership

We take responsibility for our work, our decisions, and the results.

It Takes a Team

We work together, share knowledge, and support one another.

Do the Right Thing

We act with integrity, make safety a priority, and do what's right for our customers and our team.

What Cyclonaire Offers

We offer a competitive benefits package designed to support you and your family, including:

• Medical, dental, and vision insurance
• HSA with company contribution
• 401(k) and Roth retirement options with company match
• Life and AD&D insurance
• Flexible Spending Account (FSA)
• Paid time off
• 10 paid holidays
• Critical illness and accident insurance
• PPE reimbursement

The Field-Service Lifestyle

This is a high-travel position. Air and surface travel may be required up to 80–90% of the time, both domestically and internationally, sometimes with limited advance notice. Because our technicians support customers when they need us, work hours can vary based on travel, commissioning activities, customer schedules, and service demands.

If you enjoy technical challenges, independence, travel, and the satisfaction of helping customers successfully operate complex industrial systems, we'd like to hear from you.

Join Cyclonaire and help us deliver our LIFETIME SOLUTION commitment to customers.