Field Service Technician - 174891

ZP Group; Saint Paul (MN); On-site; USD 58,000 - 74,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

PTO

Sick Leave

Job summary

Zachary Piper Solutions is seeking a Field Service Technician based in St. Paul, Minnesota to support customer communications systems.

This full-time, onsite role focuses on ensuring uptime for mission-critical two-way radio and RF systems across public safety, government, and utilities sectors. Key responsibilities include diagnosing, repairing, and configuring radios and RF infrastructure, creating codeplugs, and performing field maintenance.

Qualifications

• 3+ years of hands-on experience with two-way radio and RF communications equipment.
• Experience diagnosing, repairing, programming, and installing RF communications systems.
• Strong background troubleshooting radios, antennas, repeaters, power supplies, and related RF infrastructure.
• Experience creating and modifying radio codeplugs with 12+ channels, trunking, and multiple zones.
• Understanding of RF fundamentals and radio frequency communication principles.
• Experience using radio programming software and diagnostic equipment.
• Ability to identify and resolve equipment performance issues in field environments.
• Excellent problem-solving and customer service skills.
• Valid driver's license and ability to travel locally to customer sites as needed.

Responsibilities

• Diagnose, troubleshoot, and repair two-way radio and RF communication systems.
• Perform maintenance and service on radios, repeaters, antennas, power supplies, and related RF infrastructure.
• Install, configure, test, and program radio communication equipment.
• Create, modify, and maintain radio codeplugs, including systems with 12+ channels, multiple zones, and trunked radio configurations.
• Conduct system performance testing and identify RF-related issues impacting communications reliability.
• Perform field service, preventative maintenance, and corrective repairs at customer locations.
• Program and configure mobile, portable, and base station radio equipment.
• Utilize RF fundamentals and diagnostic tools to resolve technical issues and optimize system performance.
• Document service activities, repairs, and technical findings accurately.
• Communicate effectively with customers and internal teams regarding service needs, troubleshooting efforts, and recommended solutions.
• Support mission-critical communications environments where system availability and reliability are essential.

Skills

RF communications

Diagnose RF systems

Radio troubleshooting

Codeplugs 12+ channels

RF fundamentals

Radio programming software

Field diagnostics

Customer service

Driver's license

Job description

Zachary Piper Solutions is currently seeking a Field Service Technician to support customer communications systems based in St. Paul, Minnesota. This position is a full-time role that will be onsite. As a Field Service Technician, you will play a critical role in ensuring the reliability, performance, and uptime of mission-critical two-way radio and RF communication systems across a variety of industries, including public safety, government, healthcare, utilities, transportation, and manufacturing.

Key Responsibilities:

• Diagnose, troubleshoot, and repair two-way radio and RF communication systems.
• Perform maintenance and service on radios, repeaters, antennas, power supplies, and related RF infrastructure.
• Install, configure, test, and program radio communication equipment.
• Create, modify, and maintain radio codeplugs, including systems with 12+ channels, multiple zones, and trunked radio configurations.
• Conduct system performance testing and identify RF-related issues impacting communications reliability.
• Perform field service, preventative maintenance, and corrective repairs at customer locations.
• Program and configure mobile, portable, and base station radio equipment.
• Utilize RF fundamentals and diagnostic tools to resolve technical issues and optimize system performance.
• Document service activities, repairs, and technical findings accurately.
• Communicate effectively with customers and internal teams regarding service needs, troubleshooting efforts, and recommended solutions.
• Support mission-critical communications environments where system availability and reliability are essential.

Requirements:

• 3+ years of hands-on experience working with two-way radio and RF communications equipment.
• Proven experience diagnosing, repairing, programming, and installing RF communications systems.
• Strong background troubleshooting radios, antennas, repeaters, power supplies, and related RF infrastructure.
• Experience creating and modifying radio codeplugs with 12+ channels, trunking, and multiple zones.
• Understanding of RF fundamentals and radio frequency communication principles.
• Experience using radio programming software and diagnostic equipment.
• Ability to identify and resolve equipment performance issues in field environments.
• Excellent problem-solving and customer service skills.
• Valid driver's license and ability to travel locally to customer sites as needed.

Compensation Includes:

• Salary Range: $58,000 - $74,000 (depending on experience)
• Full Benefits: Medical, Dental, Vision, 401(k), PTO, and Sick Leave as required by law

This job posting opens on 9/22/2026 and will remain open for at least 30 days from the posting date

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Keywords: Field Service Technician, RF Technician, Radio Technician, Two-way Radio, Land Mobile Radio (LMR), RF Communications, Radio Programming, Codeplugs, Trunking, Repeaters, Antennas, Power Supplies, Wireless Communications, Radio Repair, Radio Installation, RF Troubleshooting, Motorola, Kenwood, Harris, Tait, Preventative Maintenance, Field Service, Public Safety Communications, Communications Systems, Radio Frequency, Technical Support, Mission-critical Communications, Mobile Radio, Base Station, RF Infrastructure, Customer Support, Electronics Repair.