Field Service Technician 1

Hobart Service; Walpole (MA); On-site; Full time

Job summary

Join a leading provider of commercial food equipment service as a Field Service Technician. This role offers the opportunity to work independently, providing quality service solutions while troubleshooting and maintaining a variety of equipment. You'll enjoy competitive pay, comprehensive training, and a supportive work environment focused on safety and community. If you're mechanically and electrically inclined and passionate about customer service, this is the perfect opportunity to advance your career with a trusted industry leader.

Benefits

Competitive pay

Great insurance options

Paid vacation and holidays

401K with company match

Extensive training

Service vehicles provided

Uniforms provided

Safety-conscious work environment

Qualifications

• 2-4 years of mechanical and electrical experience required.
• Valid Driver’s License and ability to drive multiple hours daily.

Responsibilities

• Troubleshoot, diagnose, repair, and maintain commercial food equipment.
• Work independently at customer sites with minimal supervision.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

Problem-solving

Education

High School Diploma or GED

Tools

Service vehicles

Safety equipment

Job description

Field Service Technician (FT)

Company Description:
Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

Job Description:
Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service.

1. You will work with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration.
2. You will typically leave from home each morning and work with minimal direct supervision at customer sites.
3. You will meet or surpass weekly productivity and customer-oriented goals while maintaining a high level of customer service.

What you’ll bring to the table:

1. An accredited High School Diploma or GED with 2-4 years of mechanical and electrical experience.
2. You must have a valid Driver’s License and the ability to drive multiple hours daily.
3. You should be able to work Overtime and On-Call as required.
4. You must be able to attend our industry-leading training at our corporate headquarters in Troy, OH.

Why work for us?

1. Competitive pay.
2. Great insurance options with low premiums.
3. Paid vacation and holidays.
4. 401K with company match.
5. Extensive on-the-job, online, and classroom training.
6. Service vehicles, uniforms, and safety equipment provided.
7. Safety-conscious work environment.
8. The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for technician positions are Tech 1 $25.40-$29.90/hour, Tech 2 $25.40- $34.40, Tech 3 $28.10-$37.90.

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at [e-mail] to request assistance. No other requests will be acknowledged.