Field Service Technician

ETS-Lindgren; Wood Dale (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Vacation

Employee Education Assistance Program

Gym Membership Reimbursement

Paid vacation & holidays

Parental & caregiver leave

Education assistance

Job summary

A technology solutions provider in Wood Dale, IL is seeking a Field Service Technician. In this role, you will perform installations and services of Magnetic Active Cancellation Systems (MACS), generate technical reports, and provide training. The position requires 90% travel both domestically and internationally. Ideal candidates will have an Associate's degree and familiarity with electronic test equipment. Strong customer service experience and a valid driver's license are essential. Competitive benefits and opportunities for career development are offered.

Qualifications

• Associate's degree or equivalent from a two‑year college or technical school; or equivalent experience required.
• Familiarity with electronic test equipment including signal generators, oscilloscopes, spectrum analyzers, DMM.
• 1+ years of Field Service experience.
• 1+ years of experience in customer service and repairs.
• Strong computer skills with proficiency in MS Word and Excel.
• Good driving record with a valid driver's license.
• In‑depth understanding of testing concepts.

Responsibilities

• Perform Magnetic Active Cancellation System (MACS) installations and services.
• Generate technical reports for each field visit.
• Repair and troubleshoot MACS and FMDS installations.
• Provide training for field service technicians.
• Perform demonstrations for customers and OEMs.

Skills

Familiarity with electronic test equipment

1+ years of Field Service experience

Strong computer skills

Good driving record

In‑depth understanding of testing concepts

Education

Associate's degree or equivalent

Tools

Signal generators

Oscilloscopes

Spectrum analyzers

DMM

Job description

If you have a cell phone, drive a car, listen to music, or had an MRI scan, chances are ETS‑Lindgren made those experiences possible. Many of today's items create, use, or are affected by electromagnetic, magnetic, or acoustic energy. To make sure things work together harmoniously in the same environment, testing has to be done according to established compliance and performance standards. ETS‑Lindgren is the company that designs and manufactures the test systems making our electronics‑infused lifestyle a reality! Join a global, team‑oriented organization as our Field Service Technician to help us build a smarter, more connected future!

Position Description

• Perform Magnetic Active Cancellation System (MACS) installations, MACS services, vibration solutions, site surveys involving magnetics, vibrations, acoustics, and RF, FMDS, and TechGate installations
• Generate technical reports for each field visit related to MACS service and site survey reports
• Repair and troubleshoot MACS and FMDS installations
• Provide training for field service technicians
• Perform demonstrations for customers and OEMs
• 90% travel; both domestic and international, with potential nights and weekends

Minimum Qualifications

• Associate's degree or equivalent from a two‑year college or technical school; or equivalent experience required
• Familiarity with electronic test equipment including signal generators, oscilloscopes, spectrum analyzers, DMM, etc.
• 1+ years of Field Service experience
• 1+ years of experience in customer service and repairs
• Strong computer skills with proficiency in MS Word and Excel
• Good driving record with a valid driver's license; must be able to rent a car from a national corporation
• In‑depth understanding of testing concepts
• Valid Driver's License

Preferred Qualifications

• Experience with electromagnetic field (EMF) and radio frequency (RF)

Benefits Offered

• Medical (with Health Savings Account), Dental, and Vision Insurance
• Healthcare Flexible Spending Account
• 401(k) Retirement Plan with company match
• Stock Purchase Plan with company match
• Company Paid Basic Life Insurance
• Paid Vacation, Sick Leave, Bereavement Leave, & Holidays
• Parental & Caregiver Leave
• Employee Education Assistance Program
• Employee Assistance Program
• Employee Appreciation Incentives (Birthdays, Recognition Awards, etc.)
• PPE Reimbursement
• Gym Membership Reimbursement

Data Protection & Privacy Notice: Before applying, please review our data protection and privacy notice at http://www.ets-lindgren.com/Privacy-Policy to help you understand what information we collect, why we collect it, as well as your data protection and privacy rights.

Equal Employment Opportunity: ETS‑Lindgren is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ETS‑Lindgren is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ETS‑Lindgren are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ETS‑Lindgren will not tolerate discrimination or harassment based on any of these characteristics. ETS‑Lindgren encourages applicants of all ages. ETS‑Lindgren will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. ETS‑Lindgren will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

E‑verify Program: ETS‑Lindgren participates in the U.S. Department of Homeland Security E‑verify program as required by law. For more information, please go to http://www.uscis.gov/E‑verify.

Drug‑Free Workplace: ETS‑Lindgren is a drug‑free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.