Field Service Technician

MacQueen Equipment Group; Williston (ND); On-site; USD 37,195 - 64,747; Full time

Job summary

A leading equipment service provider in North Dakota seeks a field technician to conduct equipment inspections and maintenance at various customer locations. The ideal candidate will have at least 3 years of experience in a mechanic role, strong skills in hydraulics and electrical systems, and the willingness to travel overnight. A valid driver’s license is required. Competitive hourly pay ranging from $27 to $47, based on experience and skills.

Qualifications

• Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.
• Valid driver’s license with acceptable driving record.
• Working usage of MS Office Suite and ability to learn new technologies quickly.

Responsibilities

• Conduct on-site equipment inspections and maintenance at customer locations.
• Diagnose and troubleshoot equipment issues in the field and perform necessary repairs.
• Collaborate with Service Manager to schedule and prioritize field service calls.
• Maintain accurate records of service activities.

Skills

Hydraulic experience

Pneumatic experience

Electrical experience

Welding/cutting experience

Communication skills

Organizational skills

Attention to detail

Job description

Travel to job sites in North and South Dakota and Western Minnesota

• Conduct on-site equipment inspections and maintenance at customer locations.
• Diagnose and troubleshoot equipment issues in the field and perform necessary repairs.
• Collaborate with Service Manager to schedule and prioritize field service calls.
• Maintain accurate records of service activities, including work performed, parts used, and time spent.
• Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
• Follow all safety protocols and maintain a safe work environment while working in the field.
• Maintain remote parts inventory.
• Willingness for overnight travel including some multi-day events.
• Willing to take an active role in acquiring new business opportunities in AOR
• Act as ambassador of the company with customers

Essential Qualifications:

• Minimum 3 years working in a full-time technician/mechanic role on heavy duty chassis.
• Valid driver’s license with acceptable driving record
• Hydraulic, pneumatic, and electrical experience
• Welding/cutting torch experience
• Excellent skills in communication, interpersonal, organizational and attention to detail
• Working usage of MS Office Suite and the ability to learn new technologies quickly.

Desirable Qualifications:

• Direct industry experience
• Class B CDL

ADA Requirements:

• Typically sits, grasp items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about regularly
• Lift, move, or otherwise transfer items up to 40 lbs occasionally, >20 lbs frequently
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car occasionally

Compensation:

In accordance with Minnesota pay transparency requirements, this role offers a salary range of $27.00 - $47.00 per hour, with final compensation determined by experience, skills, and internal equity.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. MacQueen will reasonably accommodate the known disabilities of qualified disabled individuals.

MacQueen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. All candidates to whom an offer is made will be required to pass a criminal background check and drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.