Field Service Technician

Crown; Westbrook (ME); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Crown is hiring a Field Service Technician to troubleshoot, diagnose, and repair Crown and other lift trucks at customer sites across Maine. You will perform planned maintenance, ensure equipment reliability, and document service activities for each job.

Ideal candidates have hands-on mechanical and electrical aptitude, a valid driver's license, and the ability to read service manuals and schematics. This role involves traveling to customer locations and maintaining a well-stocked service van

Qualifications

• Troubleshoot, diagnose and repair Crown and other lift trucks.
• Perform planned maintenance on customer lift trucks.
• Maintain service van and inventory.
• Process paperwork after completion of each job.

Responsibilities

• Troubleshoot and repair Crown and other lift trucks.
• Perform scheduled maintenance on customer lifts.
• Maintain service van and inventory.
• Process job paperwork after completion.

Skills

Mechanical aptitude

Electrical aptitude

Communication skills

Customer care

Education

High school diploma

Technical degree

Tools

Testing equipment

Hand tools

Electrical/air tools

Torch & welder

Job description

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through